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Open 24 hours
1 UPS Way, Hodgkins
Shipping Centers
“I came to this store today and received excellent service. The woman was very patient and get my package together for me. I greatly appreciate all of the customer service and care for my package.”
“Dan is the man at the UPS store #3922 On 9923 Ridgeland Avenue In Chicago Ridge Illinois!I had more than a handful of Amazon returns, and he was super helpful and kind. Greeted soon as I walked in and there were a line of people and he was flying solo on a Saturday during peak hours. I can’t stand post offices on the weekend due to the attitude of most employees. That’s why I go to the UPS store and he was super efficient and quick and nice to everyone including myself.I managed to get all my returns from Amazon and even managed to pack two big items in boxes and he was super helpful with all of it and even with the email labeling components of the more challenging returns.Dan did not ask for me to leave this review in fact if he did I never would have. I get my eyebrows done and I go to salons and make up services and they are always asking me to leave them reviews and just the suggestion alone is a turn off, and I tend to resist. People want to leave good reviews without being asked to. He probably already forgot who I am and I don’t care. I hope he gets to be the manager if he isn’t already or a franchise owner or something because he makes UPS look good and Amazon returns that much easier. Thank you for all that you do, Dan!!”
“I love this store. ALL the workers are friendly. They speak and constantly looking up to see who is next in line. I love it there is constant movement so no one is not working. My favorite person is Alvin, Tammika George, Veronica, and Luis. Very Helpful All the time.
Keep those smiles going.”
“Very helpful staff they help me I was nervous about first time shipping something and they help me feel more comfortable and secure about everything the Staff made my experience a good one thank you .”
“Kelly saved the day. This is always a good, reliable, convenient store but I had a horrific Amazon return involving 84 boxes & a messed up Amazon return process yet KELLY made it happen with minimal expense. She was calm, charming, helpful, never stopped smiling when I was about to lose it, and made the whole mess as efficient as possible so I could get my large amount of money back. She is an absolute treasure.”
“Literally arrived in tears, trying to get my brothers funeral program printed. They were so kind, caring, and fast with printing. Thank you so much Michael!! You’re literally my hero”
“I absolutely love everything about this location, especially the guys that work here.Danny always, always goes above and beyond with a smile on his face! So helpful and kind!!We love Nick too!!! There's another guy too that works there, can't think of his name but he's great too!!Highly recommend this location!!”
8:30AM - 7PM
242 N York St, Elmhurst
Shipping Centers
“Nice UPS location with nice people there.■Parking is all over the place, best to be in the lot under the apartment complex.■Small storefront, but good for normal business including Amazon returns. (Only if Amazon directs you to UPS*)”
“I thank the company and its employees My Vladislava Gintarasa Rayana for the quality service. They help, advise, resolve issues. I wish them further career growth. Repeatedly throughout the year I sent parcels to Russia, observing customs rules. Everything was delivered safe and sound. Fast Reliable Convenient. Thanks for the excellent service. I recommend everyone to send parcels to Russia with this company. Success and further prosperity of the company”
“Shipping during the holidays is always a nightmare, I was fortunate enough to come across Marlene . She was extremely helpful and patient with helping me ship my packages. Prices are also super affordable. Will definitely be going back!”
“I think most people get online to give reviews when they are angry, but fewer get on when they're happy. I just want to share my experience at this store:
I'm a regular customer, I've even paid for a personal mailbox at this location. The two staff members cared to learn my name. They are friendly, greet me when I come in, and add that old-school personal touch that one only hears about.
Even when they are very busy (which is often), they are courteous and respectful. I've seen customers come in who didn't follow the return instructions on their labels (some packages require the *customer* to do the packing while others the store does), but the staff don't lose their cool, even when the customer gets angry and sarcastic.
I've seen them bend over backwards to try and help customers figure out their last-minute needs.
I know that I enter and leave this store smiling every single time.
All in all, I'm a loyal customer and will remain so as long as I'm living in the area.”
“There is very helpful I came in the big box full of gifts I want it to ship every other store I want to wanted to charge me so much the help me by fixing my box and giving me a 10 % discount it was worth it and they give me more than one option to choose I chose the best one that fits me thank you guys I will stop in again .”
“Kate at this office was very considerate and helpful when I had a shipping issue after I had moved away from the area. She took the time and listened to my situation, then went out of her way to help me correct the problem. Thank you, Kate!”
“All of the women who work here give the best customer service. They are super helpful every time I come in. I always have a better experience at the Westchester FedEx compared to using UPS or USPS in the surrounding areas.”
“I moved cross country from WA to IL. Other companies were changing 3-5k just for basic shipping services and because of where I lived it would not be convenient with any service. I had to rent a truck to moved it to the large trailer and they where so accommodating to my need for more time. Pickup was a bit confusing (it is not a service they do often), but they made sure my movers were able to go trunk to truck (this saved time and money). This is an unconventional option, but worth it for cost savings.”
“As a contractor I was treated fenomenal by the staff here. I got my few things done, everyone was super friendly and helpful. Thank you for the respect and love !”
“I come here a couple of times a year when I need supplies for the office. They have a good selection of ink. I recommend coming in the morning before Portillo's is open because parking lot gets congested. To me, that's the only downfall of this location.”
8AM - 6:45PM
46 S Villa Ave, Villa Park
Shipping Centers
“I had a large heavy item that I needed to return. I searched for a UPS location and found this UPS Access Point conveniently located in Villa Park.When I dropped off my package, they were very accommodating, they could see me struggling with the box in the parking lot, a nice employee opened and held the door for me and pointed me right to the UPS desk in the back.When I got there, a nice young man took care of all the shipping details and even attached the label correctly for sending out my return.Also the Ace Hardware store was clean and well stocked, so I will be back to shop there as well.Five stars for both!”
8AM - 6:30PM
3 Grant Square, Hinsdale
Shipping Centers
“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
“They are always professional, an try to get you out of here as fast as the can. I love coming here. An the older guy at the security gate on the 2nd shift is amazing.”
“My package arrived, but I could not track it quickly as soon as it crossed the border, and the information they gave me when I called by phone was inaccurate. In a branch they told me that it had only been leaving for a few days and that it had another week left, and in another that would arrive to me in one more day as soon as I crossed the border, which was true.”
“(Translated by Google) Very professional and nice service. I recommend everything always went very well. I recommend(Original)Bardzo profesjonalna i miła obsługa. Polecam wszystko zawsze bardzo dobrze przebiegało. Polecam”
“Wonderful service by Tatiana (printing my invitation)!She answered all my questions helped placing order , developed my product, cut it, called me to let me know my order was ready for pickup before promised time!
Great service while multitasking other walk in customers in very busy late afternoon hours!Thank you Tatiana!”
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“Was their for my brother in laws 38 years retirement party, what a exceptional employee send off, from the food, to the management team members and employees showing us of how they welcome his family on the partisapation of his party, It's that kind of employee experience that make the years of deacation to UPS that makes you know that this career choice was the right life choice,”