O'Reilly Auto Parts store #4894 in Harvard, Illinois, located at 600 South Division Street, is a reliable destination for vehicle parts, tools, and accessories. The store offers a variety of free services, including battery testing, wiper blade and bulb installation, fluid recycling, check engine light testing, and a free Loaner Tool program with a refundable deposit. Additionally, they resurface brake rotors and drums, making it a convenient stop for many repair needs. Customers consistently praise the staff for their helpfulness, knowledge, and accuracy. A group of four employees, often referred to by nicknames like "Bossman," "College Boy," "Awesome Evan," and "The Perfectionist," are highly recommended for their exceptional service. They are known for being accurate, efficient, and going above and beyond—sometimes even looking up parts across other websites to ensure availability and proper fit. Customers appreciate their honesty, professionalism, and willingness to assist with finding parts even without detailed part numbers. The store's manager and team are described as helpful and knowledgeable, making the shopping experience smooth and satisfying. One customer specifically highlighted a quick, efficient service from an employee named Fabian, who installed a part in under six minutes, likening it to a NASCAR pit stop. Overall, the store is viewed as a top choice for quality parts, excellent customer service, and trustworthy staff, making it the best auto parts store in Harvard for those who want to care for their vehicles properly.
Excellent customer care from Adrian! He knew exactly how to choose the correct items when I needed guidance( not trying to upsell me, just caring great help! ) Didn’t make me feel like my questions were simple. Ty!
April 2025
Amazing people. Amazing service. Spring season 2025
December 2024
Kaylee the manager and Evan her worker are super helpful and knowledgeable. If you don’t want poor quality items from Amazon and you want to care for your vehicle, this is the best AutoParts store in Harvard. First Class all the way!