“I am not a resident (yet) but I will say this Allison the leasing agent is a true god send! She’s very helpful and resourceful. She tries her best to make sure she is explaining the process of your application. She is very thorough and just overall an amazing asset to this company . Even if we don’t end up here at iron gate I had to leave a review for her she is amazing!!!!!!”
“Adrian is always quick to respond whenever there's an issue. When the cooling system went down overnight, he was at the door early to fix it. After completing the service, he checked three times to ensure everything was up and cooling properly.
I am writing to express my sincere gratitude for the excellent maintenance work you performed .Your professionalism and prompt attention to the issue were greatly appreciated.
I wanted to acknowledge your hard work and dedication. Your efforts ensure that everything runs smoothly and contributes to a better environment for everyone.
Thank you once again for your outstanding service. Your hard work is greatly appreciated.”
“Joe was super professional and prompt
at getting things done promptly and correctly the first time. Always listening to concerns or questions about the repairs and time-line. Joe also.follows up.to able sure the repairs were done to satisfaction. If only everyone at this location was as attentive and professional.”
“Amanda is the kindest and sweetest person! She should be managing the building! Respectful, tries her best to understand tenants concerns and works to accommodate to the best of her abilities! She deserves a raise! Thank you, Amanda!”
“Wheaton 122 is located in a fantastic location in DT Wheaton, close to everything. Alli and team have been great throughout my move in afterwards. I appreciate the level of care they provide and would highly recommend touring Wheaton 122 if you are looking.”
“One of the best places i ever lived. The staff was excellent Chris,Chrissy,and Ken. The Maintenance staff was great as well. Fermin leads that team. Everyone on the staff is courteous, helpful and cares about all the residents. I am really sad that i had to move out of state. Thornberry Woods in Naperville IL, treats you like family. The one bedroom was very spacious and you have your own washer and dyer, with a nice size balcony & storage closet. You wont go wrong with choosing Thornberry woods as your new home.”
“Nice clean place for Mom. Well ran. Nice staff too.
Most residents are VERY nice and kind - many went out of their way to help mom in times of need. Almost like a family.
HOWEVER, there are a few residents who are enraged Democrats. Residents actively voice their hostile political liberal opinions during social events, pound their fists on tables while yelling their leftist radical rhetoric.. demonizing those who don't agree. Even their 504 social network platform (which is supposed to be for senior social activities and free of politics) are filled with extreme leftist opinions, hate and rhetoric - I have countless examples I can post if necessary. ONLY AFTER we moved mom out because of health reasons did I feel safe posting this opinion. Mom always sat quietly and meek on politics, NEVER voiced her opinions.
Conservatives, or those who are annoyed by extremism in politics should look elsewhere. Old Chicago liberal money live here. It's unfortunate political bullies ALMOST ruin it.”
“Metro 59 is a wonderful and safe community to live in. Highly recommend!!
Super easy leasing process & beautiful walking areas around. Also, great place to have pets! they have a dog washing station and a dog park.”
“I absolutely love living in this complex! The staff is amazing and makes you feel like family. Courtney and Jessica in the front office are so helpful and work very hard! The maintenance is on top of their stuff and get things done as quick as they can. The hospitality is on point!! I’ve lived other places in this area and this is by far the best!! The pool is great and the dog park is perfect. Very little dogs so you can use it privately most of the time. I renewed my lease and look forward to the next year here.”
“We moved to The Retreat at Seven Bridges site unseen. Elyse and Beth were wonderful! Elyse took a video of the apartment for us, so we could see it better. Once we got here we were so happy with our apartment! We knew we made the right choice. We had a couple of repairs, and maintenance was there the same day! We are very happy to call this home!”
“I lived here for 2 years and really enjoyed it! It’s a great location with some good amenities, but the best part is the staff in the office, Melissa and Nicole are the best and always very helpful. Thank you ladies ❤️”
“I’ve been living here for 3 years and have had nothing but great experiences. The apartments are spacious and renovated. The building is clean and Admira is great. Happy this was my first apartment.”
“Exceptionally well-kept homes with roomy interiors and balconies that provide breathtaking views of the Chicago cityscape. Reserved covered parking; plus lovely nature paths for residents.”
“The Manager and staff are wonderful and understanding the place is very clean ,good security ,Maintenance always on time , a lovely place to live , thanks to all staff for making us feel like home , god bless prentiss creek’s apartment….and staff”
“Dominique King!Big shoutout to Dominique King from the leasing team for his outstanding help and valuable information! He went above and beyond to assist me with all my questions and concerns, making the experience seamless. His expertise and friendliness truly made a difference. Highly recommend!”
“Avant has a great staff, Kyle and Mary both treat residents with the same enthusiasm as they do new people looking to move in. Also they have monthly get togethers for the residents, the ones that I have made it to have all been fun.”
“Samiras AWESOME!!!! She has went above and beyond to make sure all of me and my husbands needs has been met! She’s very knowledgeable on how the system works at Versailles and thanks to her, I have a complete understanding on how it works as well! Thanks so much Samira for all of your help and hard work to make sure our home was ready and to our liking! Not only is she very professional but she also has a great sense of humor. She made me and my husband feel very welcomed and continues to keep a smile on our face!! Keep up the great work!”
“Yoshi is the best maintenance worker at Eagle Creek! He will get anything fixed in your apartment same day or shortly after. Been here for over 3 years now and had hardly any complaints with maintenance.”
“The management is very friendly and helpful
There were no maintenance issues in the years we were there
The community and area is beautiful and our dog loves it too”
“Went in for a tour of the property and Ari did a wonderful job answering all my questions. She was very attentive and nice, and the property was very well maintained. 10/10!”
“I lived here for 3 years and I absolutely loved it. Travon Baker and the leasing team are always so helpful. Maintenance team comes and fixes things (I didn't have problems that often). The school system is AMAZING (District 303) and the Lisle Park Fistrict and Library have many things to offer. There is a park right next to the apartments, which is really nice. You will love it here.”
“I moved to Westline about a year ago, and I have to say, I have had no issues whatsoever. Whenever I needed a service, the maintenance team was quick to respond. The management has been very professional, addressing all of my questions and concerns promptly. I was so impressed with how well the complex is kept clean that I renew my lease for another year.”
“I am not sure where the bad reviews about bugs, roaches, etc are coming from but that is completely FALSE!!!! I’ve been here since 2021 and LOVE IT…Yes I’ve experienced rent increases every lease renewal but I have a peace of mind here and that means everything to me. I pay for indoor parking and always feel safe. Yes they have rules but I love it that’s how you keep the place from chaos. I have a beautiful view overlooking the beautiful lake and my balcony is so relaxing. The leasing office and maintenance team ROCKS!!!!!!! I called about a heat issue and asked for weather stripping at my front door oh my goodness within 20 minutes maintenance was knocking at my door and handled my request expeditiously. The landscaping is BEAUTIFUL and they have so much to offer here. Yes it may be on the pricey side but they are worth every dime. Yes you can find something cheaper but remember you get what you pay for. I am getting SUPERB treatment here and I HIGHLY recommend The Towers.”
“I went for an interview/ application and I spoke with the property manager.She was a pleasure to chat with. It's not very often that you meet a manager that really knows her job and has a very good grasp of maintenance aspects of the property as well.I learned many things about Heartland that pleasently surprised me. It's a family owned business and are people oriented. with many employees benefits, and they believe in giving back.It's the type of company I would like to work for. . The property looked very nice and well kept. The layout that she showed me looked up to date and modern with many stylish touches . I learned about the on going improvements and updates that are in progress. I've had experience w/ property management company's as an employee and as a vendor of specialized services and this company is unique.”
“This review is for the Maintenance Team ONLY.
I wanted to express my appreciation for the amazing service provided by Rasheed, Artemio, and Jaime during my move-in process. They answered all my questions and ensured that everything was going smoothly. Additionally, they promptly responded to a maintenance request I submitted, resolving the issue in less than 24 hours.
Every morning, I see them picking up debris and they always greet me with a friendly "good morning." I am grateful for their excellent communication and the respect they show towards residents. They make an exceptional team and I hope they keep up the great work.”
“Kimberly Basley is amazing and does her job effortlessly. Any time we met she was overwhelmed with different task after being short staffed for the moment. Even so, she still handled everything easily and with a warm welcoming smile and energy”
“Lived here for 4 years now, have had largely positive experiences living here with other tenants and maintenance. Writing this review to specifically commend Miriam and Marco who just helped me with an Amazon package delivery error. They went above and beyond to make sure that I was able to get my time-critical package and I am incredibly thankful to them!”
“The staff were very professional and very helpful and the maintenance were very outstanding immediate response and very helpful. I’m very please with our place!”
“Just wanted to say I had a microwave and air conditioner, both broke and in same day a new one was put in , the maintenance guy Nicolas was awesome and quick! He and his partner that worked with him. Both did a phenomenal job.”
“Hello I would just like to express how pleased I am with management team as well as the maintenance team. They all are very friendly and always willing to help no matter how small the request Sam and Adrian in the office always ask if my apartment is alright or if I need anything done which I normally don’t. When I have put in a service request it has been minor and handled quickly and efficiently by Vince or Jerry from maintenance. I’m in a wheelchair and I don’t care if it’s as small as one of them coming lock and close my windows in the winter and come and unlock and open them now that it warm it’s never a problem. I recently noticed the rubber string was coming apart on one of my screens. Don’t know if it was from the winter or storms but it was quickly fixed and replaced. Thanks for all you do guys”