“Hands down my best storage rental experience! Owner is extremely nice and bent over backwards for us. Clean, dry units with working locks and latches. We were in the process of trying to close on a house and needed a place to store furniture and packed boxes. I called four other storage facilities before contacting Pretzel City. None of them got back to me. Pretzel City immediately sent me a link, I chose my unit, paid the security deposit and prorated rent then met up with the owner the same day. I had some expensive sofas stored in both units I rented and they stayed dry and clean. More than I can say for most non-climate controlled facilities. Easy access, even with a 27ft moving truck. We ended up moving mid-month and our security deposit and pro-rated rent were returned the next day. Hands down the best storage rental available in our area. The autopay made everything so easy. I got text and email alerts a week before and I didn't have to stress about remembering the payment date or having to drop a check off.”
“I was given good care by the on-site person in charge of A-1 Mini Storage in Freeport, IL. I think her name is Ellie. I contacted her and asked if she would check on my storage unit because it is not easy for me to go to the storage area due to some limitations of mine. She walked way back to my unit and checked on it, and reported back to me, which was very helpful. Her help eased my mind. And, she was very nice and gracious to me. In this era of people doing just their minimal job, this worker understands how to go the extra mile for customers. I will continue with storing my items with this organization because of the good care I received.
Regards,
Tom S.”
“These storage units are very clean and dry. The rates are also very reasonable. Steve, the owner, was very pleasant and helpful. We had a great experience and would highly recommend White Eagle Storage.”