Banks in Geneva, IL

14 locations found near Geneva
View Map

“Recently set-up a new business. After much research, I felt the Wintrust family of banks was the best option for my business banking needs. From my initial inquiry through account set-up, everyone I worked with went above and beyond to make the experience easy. Excellent communication, easy to work with, and very supportive of my business. Special thanks to Vatsana & Corey for their exceptional customer service and support.”

4.6 Superb23 Reviews

“This branch is a breath of fresh air from the stuffy big banks, where you're just another account number. I feel welcomed and know this branch cares about my banking needs, both on personal and business banking level. Added bonus, branch is convenient to many places I shop.”

5 Superb10 Reviews

“I love this bank! They are friendly and have amazing customer service. They ask questions to better understand my banking needs and make recommendations tailored to my specific situation. It shows they truly care about their customers and value their business. Whether you’re looking for personal or business banking, this is the bank to go to!”

4.2 Good24 Reviews

“It is an absolutely pleasure to be in business with this bank! Extremely friendly staff that goes beyond to make your experiences as smoothly as possible! They have 100% of my Trust!”

5 Superb5 Reviews

“Absolutely stellar customer service. Opened two new accounts recently. Actually enjoyed my interaction with the teller and my account representative, who turned out to be Nathan the Bank Manager. So very glad I chose to support our local bank and those who live and work in our community. You can bet I will be a lifelong customer.VeteranU.S. Army Honor Guard”

4.6 Superb7 Reviews

“I saw so many people talking about a man called Mr AL Alem KASSIM and i kept wondering if he is really an expert trader like they say and not a scammer like the others.”

4.2 Good8 Reviews

“I’ve been to this bank once and I’m planning to go back a second time. The people are alright so far all of the big wigs pretty much work there and the building is quite big and it has a lot of stuff compared to the much smaller branches, it’s harder to see it when your on the road while getting there so there’s a chance you may accidentally pass it up. but otherwise there’s no complaints whatsoever.”

4 Good12 Reviews

“Melanie was great in assisting us with renewing our Home Equity Loan. We have been with First American since we moved here in 2000. Great service that is local with excellent staffing.”

3.7 Good19 Reviews

“Thanks for a great experience with our recent auto loan -- super fast and easy application process, thanks to Trevor and the Geneva staff. The KCT Online dashboard consolidates all our accounts (checking, savings, credit cards, loans, etc) in one place, making for very efficient "one-click banking"!”

3.6 Good14 Reviews

“Been a customer for roughly 20 years and 9 years at this Geneva location. I've had nothing but good service when I've needed it. 99% of my banking is done online or with the app. The app is super easy to deposit checks. Have done a couple of home equity type loans and they were fairly straightforward and easy. The website is solid as well. The employees have all been friendly and receptive to my needs.”

2.3 Poor3 Reviews

“Let me just say that beauty that comes out of people, especially during this terrible pandemic and even during my terrible time I was blown away by the kindness and stature of Pracilla, the customer service representative at this location. I know for a fact I am not spelling her name right, forgive me but I hope I get my point across when I say that I came in with a broken spirit when I had woken up at 5:30 in the morning only to discover that someone had stolen $300.00 out of my account. After having gone through 7 debit cards ever since this pandemic hit as online hackers have become very prominent, I had had enough and broke down and treated this woman poorly at first I am regretting to say as I wasn’t acting with my highest self and just felt hopeless. She has a beautiful accent but I didn’t think she understood Me in my emotional state, and was disrespectful and shame on me for that as I strive for unity in the world. But to the contrary she returned with nothing but professionalism and resolved my problem promptly and while showing me empathy at the same time. I couldn’t handle it myself and needed someone to take the reins and she got it done. I am thankful, I am grateful, and I am sorry for the way I treated her and she should be held in high regard. Very good customer service representative and very good at her Job. 5 stars across the board. God bless you. Again I am sorry, stay safe and healthy and I wish you well.”

2.6 Average5 Reviews

“Be careful and know your rights. USB employees are very helpful and try very hard but they do not provide advice with respect to how to structure beneficiaries or transfer on death. I got burned but I own it. Otherwise, they are a great local bank that focuses on the customer. Great app!”

2.5 Average12 Reviews

“Really good branch with competent staff. Ms. Cristina and the Manager always help me since I moved close to Geneva! Very good customer service. They are unfailingly friendly and professional.”

1.9 Poor14 Reviews

You May Also Like