Cell Phone Stores near Frankfort, IL

30 locations found near Frankfort
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“I sent this to the CEO this evening.Dear Mr. Vestberg,I am writing because you have an exemplary employee here in our hometown of Frankfort, Illinois. We don't know her last name, but her first name is Kara. When we entered this store years ago, we were not sure we wanted to stay with Verizon. I had had terrible experiences in New Lenox, and while upgrading to my former phone, many photos etc. were lost. Kara promised us she would never take my phone out of sight, and would have me check each item and make sure I had everything before exchanging and cleaning that phone. Kara was true to her word. We totally trust her with our phones. Often,she is the only employee and she attempts to service several individuals at the same time. While something is transferring or uploading here, she is fixing something there. Sometimes we are there a long time while sharing her with others. She is patient, informative, calm, and genuinely caring. At 74, and 75, we are not always treated so well. My husband happily came home with his new phone today.If there is some way for you to honor or compensate her in some way, please do so.”

4.7 Superb80 Reviews

“what a great experience. we went in to check on upgrading our internet box. the team was so great. we not only upgraded our internet but we also got an phone upgraded. they we so knowledgeable and even drove to another store to get our new box. highly recommend”

4.9 Superb80 Reviews

“I have been living with a cracked screen for months. I never made time for the 2-hr appointment quoted to me by another shop. Luckily, I stopped in FIXIN and received quality service and hospitality, all within 15 minutes. Reasonable pricing too! I’ll certainly be back for future needs.”

5 Superb46 Reviews

“I just spent the last 2hrs in Tinley Park with your representative Abigail which I found very helpful, knowledgeable, and sold me a great phone I really really like. she was very helpful and considerate it's hard to find help like hers. I'll continue to recommend customers to this store because of her”

4.6 Superb99 Reviews

“Our customer service person, Terazzo in Matteson was absolutely the best. Well informed about products and services, friendly, answered ALL of my many questions!! We went in to talk about switching to Verizon internet and ended up switching two phone lines to Verizon and getting updated phones. I will send people to him and go back when needed! The best experience I have had in a mobile pgine store! Great job Terazzo!”

4.8 Superb57 Reviews

“Came in to this store to buy headphones and ended up upgrading my phone thanks to Diana such a sweet girl helped me with all my needs today so happy with my new beautiful phone”

4.9 Superb47 Reviews

“I received excellent service at this location. I failed to get the young ladies name but she was so helpful, patient and knowledgeable. I would definitely recommend.”

4.5 Superb135 Reviews

“We came to ATT in Mokena and met with Darius and Araceli regarding our new Samsung phones we upgraded. We had some set up issues but Darius and Araceli were extremely helpful in getting us up and running. They were very professional and a credit to your locations. I have been a ATT customer since 1990 and they proved why I have been loyal for so many years.”

4.5 Superb72 Reviews

“Came in for an upgrade but no stock. Alma and Shari assured me phone would come to my house in 2 days abd it did. They both were so nice and made me feel good as a customer. Came back to them to activate and have old phone changed to 2nd line. Eric helped me with this. Very friendly and took time to explain things. A nice employee. This store would be my go to luckily. I was afraid to go anywhere after the extremely bad experience at the Orland store near Mall. Customers should go to Tinley.”

4.5 Superb61 Reviews

“I paid a visit to AT&T in Orland Park. I had an issue with my phone. My AT&T Rep named Tiffany who is excellent in helping me with my phone. Tiffany took great care for what I needed. Highly recommended! Ask for Tiffany!”

4 Good183 Reviews

“Ron was a gem. He was thorough and knowledgeable. He was patient. He was understanding of my wife's health condition (migraines) and allowed her to hold his personal phone to see if the could handle the weight of the phone due to her fibromyalgia. He had great people skills. He is definitely a keeper for your staff. I wouldn't want to work with anyone else other than Ron.”

4.2 Good40 Reviews

“The staff was excellent. They spent over an hour helping me transfer 2 new phones. They were friendly and most accommodating. After all that, was not charged for their time and trouble. Thumbs up for the great service.”

4.3 Superb25 Reviews

“My phone's screen blacked out on me, and these guys took care of me. Took a little longer then I was hoping, but for reasons that were out of their control (replacement screen was defective). Even though it wasn't their fault, they hooked me up with an upgrade. Great guys, fantastic customer service.”

5 Superb6 Reviews

“Stephen helped my sister and I today, he was very kind and professional and made the process quick and easy. He was a great help as well as the rest of the staff, i’ve never had a problem coming to this location :)”

3.9 Good48 Reviews

“5 stars only because Alex was super helpful and actually was able to carry an entertaining conversation. She is highly intelligent with both apple and Android tech. I was dreading going in, but both times I visited and had her helping us, the process was seamless and enjoyable. My wife and I really needed that considering we had 2 tired kids with us?Give her a raise, promotion, whatever.... Just don't let her leave and have her train the other staff (some of them really need it there)!!!”

3.9 Good33 Reviews

“We're a website development and digital marketing company in Lemont, and have 8 Apple iMac and several iPhone and Android phones. For the past year, I Fix It in Homer Glen has been fixing and maintaining them all as soon as they're out of warranty. Just in the last two weeks they completely refurbished two 27" iMac that Apple wanted ? to fix. From screen replacement to memory upgrades we are never going back to Samsung or Apple.”

4.1 Good13 Reviews

“I'm so happy this store is under new management! We finally have someone we can trust and rely on at our local AT&T store! Jase is super friendly, helpful, and knowledgeable! He'll take care of all your needs!”

4.1 Good12 Reviews

“As a Target girl it was nothing but great to visit a Super Target on a Saturday morning. Thankfully, I didn't go too crazy and I was able to get everything I needed. The staff was great, the store was clean, the prices were typical Target pricing (lower than Walgreens but higher than Walmart) and the experience was as always A1. I went in to get some sporting gear and wound up finding exactly what I wanted. Thank you for having a great color and size variety. Even the bathroom was clean and that's always a plus in a world where germs are taking over at an all time high. Take your time when you come here because there is definitely something for everyone. This place will not disappoint.”

3.8 Good34 Reviews

“This place gives great service. The tech is always accommodating and generous to his customers. They have fair prices and repairs the phones in a few minutes. Not a long process at all. Thanks one way wireless”

3.8 Good33 Reviews

“Target is always the place to be! Fun and new items, trendy and fashionable, as well as salad kits! I love salad kits! Lol I popped in on a quick mission just to get my aunt a jogging suit. Do you know that they have the summer items already on display!? Retailers waste NO TIME BABY! LOLI noticed the display of Black History Month Items and I thought it was cool.Target is known for displaying culture appropriate items. Showcasing black creatives from food items to clothing lines.I can appreciate that. Check out the pics of a few neat things displayed for BHM at Target. Everyone can enjoy the fly clothing and assorted items they have for sale! I love equality, diversity and inclusion. Thank you Target”

3.9 Good12 Reviews

“Thank You Matthew!!!! Your customer service was the best experience I have had in a long time. I originally wanted to leave SPRINT altogether, but after doing business with you I was sold to stay. Your vast knowledge of your products and services including wearable accessories. So happy that I was able to get some help from an actual human, calling the 1-800 number is the worst with all the overseas customer service representatives cant make heads or tails of what they're saying half the time. Please visit this store to do your sprint business Matthew is the best. You wont be disappointed, even if you just need information”

3.9 Good11 Reviews

“This shop is great, I've purchased all my phones from here, they take payments, change numbers and sell accessories for your phone's. Always nice, I've never had better service.”

4 Good7 Reviews

“This is a tech service location store so I can always go here for technical issues and questions. They are always extremely helpful, knowledgeable, efficient and courteous.”

3.8 Good19 Reviews

“My mom's phone carrier was Sprint before Sprint merged with T-Mobile. T-Mobile has been sending me new SIM cards to install, and I procrastinated beyond the May 1, 2023, deadline which caused mom's phone to stop working. I am handling mom's finances and am her full-time caregiver. Today I needed to transfer money between her accounts and could not receive the code to log into the account since the phone had been inactivated. I went to the Lemont T-Mobile and was told they could not access the old Sprint accounts. The salesperson told me to go to Homer Glen. When I got to Homer Glen, I was told they do not have access to old Sprint accounts anymore either. I was so frazzled. At first Mo was going to give me the customer service number to call from home, but after seeing how stressed out I was, he said we could call from the store. Between Mo and Dave, I had a working phone when I walked out of the store. I am so grateful to both of them. Stop in next time you need a phone--you will love the customer service! Thanks Mo and Dave!”

3.6 Good44 Reviews

“Naomi has the best customer service around. Polite, smart , and fast. The store was crowded but she made everyone comfortable knowing she’d be with us soon. We will be back to this store because of Naomi!!”

3.6 Good54 Reviews

“Really nice dude I think his name was Moe. Very professional and knowledgeable kid. I wanted to pay my bill, but Moe was able to explain to me the difference between gravity on mars and the fungi that grows on feet.”

3 Average4 Reviews

“We just recently had our 2nd visit at this location. Both visits were to upgrade cellphones. We had the distinct pleasure both times to be able to deal with "Z". He was AWESOME!! Very knowledgeable, professional, and personable! The second time we decided to wait until he was done with another customer just so we could deal with him! Thanks Z for the wonderful experience!”

2.6 Average5 Reviews

“I went in to get a new phone for my daughter. Norman was very helpful and made the whole process quick and easy. We were in and out. Will definitely visit again if needed.”

3.2 Average21 Reviews

“Could not have been more pleased with Mike and the service we received on Thursday. He took the time to check out the phone and run some tests. He was wonderful explaining all of it to us.”

2.3 Poor6 Reviews