Mobile Phone Accessories near Frankfort, IL

20 locations found near Frankfort
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“I sent this to the CEO this evening.Dear Mr. Vestberg,I am writing because you have an exemplary employee here in our hometown of Frankfort, Illinois. We don't know her last name, but her first name is Kara. When we entered this store years ago, we were not sure we wanted to stay with Verizon. I had had terrible experiences in New Lenox, and while upgrading to my former phone, many photos etc. were lost. Kara promised us she would never take my phone out of sight, and would have me check each item and make sure I had everything before exchanging and cleaning that phone. Kara was true to her word. We totally trust her with our phones. Often,she is the only employee and she attempts to service several individuals at the same time. While something is transferring or uploading here, she is fixing something there. Sometimes we are there a long time while sharing her with others. She is patient, informative, calm, and genuinely caring. At 74, and 75, we are not always treated so well. My husband happily came home with his new phone today.If there is some way for you to honor or compensate her in some way, please do so.”

4.7 Superb80 Reviews

“what a great experience. we went in to check on upgrading our internet box. the team was so great. we not only upgraded our internet but we also got an phone upgraded. they we so knowledgeable and even drove to another store to get our new box. highly recommend”

4.9 Superb62 Reviews

“Came in to this store to buy headphones and ended up upgrading my phone thanks to Diana such a sweet girl helped me with all my needs today so happy with my new beautiful phone”

4.9 Superb47 Reviews

“I just spent the last 2hrs in Tinley Park with your representative Abigail which I found very helpful, knowledgeable, and sold me a great phone I really really like. she was very helpful and considerate it's hard to find help like hers. I'll continue to recommend customers to this store because of her”

4.6 Superb99 Reviews

“Came into Assurion in Matteson, ILnlocation and Wes helped me. He was absolutely amazing. My son's laptop had a black screen, he has final exams tomorrow and he was awesome!”

4.4 Superb148 Reviews

“We came to ATT in Mokena and met with Darius and Araceli regarding our new Samsung phones we upgraded. We had some set up issues but Darius and Araceli were extremely helpful in getting us up and running. They were very professional and a credit to your locations. I have been a ATT customer since 1990 and they proved why I have been loyal for so many years.”

4.5 Superb67 Reviews

“I went in to the Mokena location to have a charge socket changed on my iPhone. Ocean checked over my phone and determined it just needed a good cleaning. He fixed me up in minutes and because I was a returning customer there was no charge. Thanks ocean you guys are great ??”

4.2 Good117 Reviews

“They did an excellent job fixing my cracked touch screen on a laptop. I needed the device, as I had not recently backed-up my files. So grateful!! Excellent customer service & quick turn around. Affordable & dependable repairs.”

4.2 Good76 Reviews

“Ron was a gem. He was thorough and knowledgeable. He was patient. He was understanding of my wife's health condition (migraines) and allowed her to hold his personal phone to see if the could handle the weight of the phone due to her fibromyalgia. He had great people skills. He is definitely a keeper for your staff. I wouldn't want to work with anyone else other than Ron.”

4.2 Good40 Reviews

“The staff was excellent. They spent over an hour helping me transfer 2 new phones. They were friendly and most accommodating. After all that, was not charged for their time and trouble. Thumbs up for the great service.”

4.3 Superb25 Reviews

“I paid a visit to AT&T in Orland Park. I had an issue with my phone. My AT&T Rep named Tiffany who is excellent in helping me with my phone. Tiffany took great care for what I needed. Highly recommended! Ask for Tiffany!”

4 Good183 Reviews

“This shop is great, I've purchased all my phones from here, they take payments, change numbers and sell accessories for your phone's. Always nice, I've never had better service.”

4 Good7 Reviews

“Thank You Matthew!!!! Your customer service was the best experience I have had in a long time. I originally wanted to leave SPRINT altogether, but after doing business with you I was sold to stay. Your vast knowledge of your products and services including wearable accessories. So happy that I was able to get some help from an actual human, calling the 1-800 number is the worst with all the overseas customer service representatives cant make heads or tails of what they're saying half the time. Please visit this store to do your sprint business Matthew is the best. You wont be disappointed, even if you just need information”

3.9 Good11 Reviews

“I'm so happy this store is under new management! We finally have someone we can trust and rely on at our local AT&T store! Jase is super friendly, helpful, and knowledgeable! He'll take care of all your needs!”

3.9 Good11 Reviews

“This place gives great service. The tech is always accommodating and generous to his customers. They have fair prices and repairs the phones in a few minutes. Not a long process at all. Thanks one way wireless”

3.8 Good33 Reviews

“We just recently had our 2nd visit at this location. Both visits were to upgrade cellphones. We had the distinct pleasure both times to be able to deal with "Z". He was AWESOME!! Very knowledgeable, professional, and personable! The second time we decided to wait until he was done with another customer just so we could deal with him! Thanks Z for the wonderful experience!”

2.6 Average5 Reviews

“Naomi has the best customer service around. Polite, smart , and fast. The store was crowded but she made everyone comfortable knowing she’d be with us soon. We will be back to this store because of Naomi!!”

3.6 Good54 Reviews

“Could not have been more pleased with Mike and the service we received on Thursday. He took the time to check out the phone and run some tests. He was wonderful explaining all of it to us.”

2.3 Poor6 Reviews

“This 5 star rating is for Miss Ariana, who helped my elderly mother purchase a new phone. She was so kind and helpful, my Mom left the store with a smile on her face. She told us she will be leaving for another state soon, I just hope they know what a gem she is and they should consider themselves lucky to have her as an employee. Thank you, Ariana.”

3.3 Good76 Reviews