Kohl's is a department store that rewards the everyday with sales and Kohl's Cash to help save money. It carries favorite brands in fashion and footwear for active and casual lifestyles, beauty products by Sephora, and items for the home. The store is known for its hassle-free returns, free store pickup, and friendly, helpful, and above-and-beyond customer service. Staff are willing to help customers find specific items. While some items can be overpriced and selection may be less than before, the overall experience is positive with an easy return process and a focus on creating an inclusive environment.