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“I called the Evergreen Park store and talked with Moniece before going there. She was great on the phone, and even better in person. She anticipated my needs and, even better, had all items I needed in stock (unlike other stores). She provided advice and listened to what I had to say. I've been to other DXL locations, and while they were good, Moniece was great.”
“The workers are great. They just need to update the outside of their store. It looks old and not inviting. Theyneed to remodel paint the place or do something it’s just drab”
“I was in this store about two weeks ago and promised I will write a review for my GREAT customer service I’ve received. A bit late but here I am.
I was looking for a comfortable shoes and I was approached by Deidre (forgive me if the name is misspelled) and she said I can call her just ‘D’.
I’ve tried at least 10 pair of shoes where finally got the right one. It was not hard for her to go back and forth and to bring me the shoes I was requesting.
Since they had only one pair of the style I needed she offered to check another store so I could go there and get the deal BOGO 50% off. And she did find another pair.
Getting ready to pay behind the register there was two other associates, Aaron who offered me additional 10% off and did ring my shoes and Chris who offered me a popcorn.
This young associates were wonderful.
If you would like to be treated fair with lots of respect I highly suggest this store.
These young individuals were THE BEST!
Thank you! ♥️♥️♥️”
“Every once and awhile I shop with them but usually I prefer online with DSW, then just go to the store and pick up my purchase and find some discounted items while browsing.”
“I was in the store on 95th and Western in Evergreen Park on 24 July. I want to say the staff was extremely helpful, polite and friendly. Nice store with good prices and a great selection. I was there at lunchtime and I just want to make sure the on duty staff get recognised for their efforts.”
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“Ted and Christian are the best! They really helped me out with my first pair of Redwings and the sizing issues I was having. I would never go back to the Chicago store—this one is so much better. The staff here are knowledgeable and honest.”