Appliances in Evanston, IL

“I've been going to both locations of the home Depot for years, but will prioritize this one moving forward after a great customer service experience. I was looking to pick up a nest thermostat which showed as available online but was not found once I visited in person. After patiently helping me search and distract my two young children, the sales associate called the other store and had them set one aside for me and made sure I could walk up and get it instantly. I didn't happen to catch her name but she was managing the checkout that day, and doing a tremendous job of organizing everything. Will be back to this location again for my large projects”

“This update is based on my experience buying wood trim for a project: they have a great selection, and unlike my experience at Lowe's in Lincolnwood, their website is actually accurate and tells you which aisle/bin the item is in (see my Lowe's review for that cluster of a mess). I found what I needed, and they have a sawhorse set up so you can cut trim yourself -- I was surprised that they even had a miter box, as I thought that wasn't something they offered to avoid having people doing their full project cutting in the store. I needed to miter the pieces for my project, but I didn't know the exact measurements and had never used a miter box before, so I didn't want to embarrass myself trying to figure it out at 7am on Christmas Eve in the middle of a Home Depot. So instead I just cut the trim to the approximate sizes I needed with some wiggle room to measure it exactly later, and managed to figure out how to use a miter box at home after watching a Youtube tutorial. So, yay for that. Also after my adventures in elementary woodworking (lol), I needed wood filler/putty because the miter saw I was using was like 20 years old and not the most precise. Their website said they didn't carry the kind/stain shade I was looking for, but when I got there the day after Christmas, they did indeed have it. So, that was perfect. And now I have an awesome, handbuilt coffee table. About 5 years ago I also needed a random 1x4 (or maybe 1x6?) for a single shelf to fill the gap between my fridge and my wall, and one of their staff members used the power saw setup to cut that for me. That was also an easy peasy process. For my future random wood project needs, I'll definitely come here rather than Lowe's.”

“I'm not really sure what John in the comments is talking about. I had the complete opposite experience. These men were full of funny stories, knowledgeable, and eager to help. I called in asking about an igniter and one the gentlemen helped me find the part I was looking for. When I walked in, he already set the part aside so it would be ready when I walked in. I've already recommended them and I'm looking forward to coming back.”

“This update is based on my experience buying wood trim for a project: they have a great selection, and unlike my experience at Lowe's in Lincolnwood, their website is actually accurate and tells you which aisle/bin the item is in (see my Lowe's review for that cluster of a mess). I found what I needed, and they have a sawhorse set up so you can cut trim yourself -- I was surprised that they even had a miter box, as I thought that wasn't something they offered to avoid having people doing their full project cutting in the store. I needed to miter the pieces for my project, but I didn't know the exact measurements and had never used a miter box before, so I didn't want to embarrass myself trying to figure it out at 7am on Christmas Eve in the middle of a Home Depot. So instead I just cut the trim to the approximate sizes I needed with some wiggle room to measure it exactly later, and managed to figure out how to use a miter box at home after watching a Youtube tutorial. So, yay for that. Also after my adventures in elementary woodworking (lol), I needed wood filler/putty because the miter saw I was using was like 20 years old and not the most precise. Their website said they didn't carry the kind/stain shade I was looking for, but when I got there the day after Christmas, they did indeed have it. So, that was perfect. And now I have an awesome, handbuilt coffee table. About 5 years ago I also needed a random 1x4 (or maybe 1x6?) for a single shelf to fill the gap between my fridge and my wall, and one of their staff members used the power saw setup to cut that for me. That was also an easy peasy process. For my future random wood project needs, I'll definitely come here rather than Lowe's.”

“Honestly one of the best resources in my home and work! I rent all sorts of tools for this location and Nick and Larry are incredible, a little gruff but they are fair and knowledgeable. I can’t say enough good things.”