Recently assisted over the phone by Andrea. And WOW I lived in Elgin for awhile now and never had this type of customer service by a banker nor at other banks. She was extremely thorough and knowledgeable. Finally someone who takes pride in there work. Please promote this banker asap!
June 2023
I love the service they provide, it is appropriate and they immediately solve any type of problem, even when it comes to calling, they respond quickly, I recommend it.
September 2021
Good full service bank. I’ve never had bad service here. Most recent reason to go inside was an ATM card replacement. The teller did made me a new one on the spot.