Advance Auto Parts in Elgin is a local automotive parts store that focuses on customer service and offers a wide range of automotive aftermarket products. Customers appreciate the knowledgeable and helpful staff, such as David and Jim, who go above and beyond to assist with repairs and installations. Many reviews highlight their willingness to help, even in difficult situations, like when a customer needed a starter or battery replacement. The store offers free services including battery testing, engine code scanning, and installation services, making it a convenient option for automotive needs. Customers also praise the store's Speed Perks loyalty program, which allows them to earn points towards discounts. However, some reviews advise caution when purchasing specific parts, as one customer experienced an issue with a brake caliper that did not match their original part. Overall, the staff's friendliness and dedication to customer satisfaction shine through, with many customers expressing their intent to return due to the excellent service they received. The Elgin Advance Auto Parts is recognized for its supportive environment, where staff members are eager to assist and ensure that customers leave satisfied.
