Auto Parts in Elgin, IL

“There was an argument about singing the papers before I had the estimate. The lady at the front desk was very nice and the work done was amazing. I couldn't even tell there was a difference”

“Thank you so much to hector garcia and joe for helping me get my first car !!! It was a challenge but hector got it done !!! Love my new rogue they worked really hard also manager dave and the whole staff is cool and nice”

“Car returned in pristine condition with matching color of Ruby pearl flare red . Cannot thank you enough for the service of this body shop! You guys are god given gift to every car owner!”

“Big shout out to the Koza Team! Best team around! If you are looking to get work done, go check them out you won’t be disappointed! Very professional! Great work! I will definitely be back!Services: Transmission”

“Our experience was amazing from start to finish. We were fortunate enough to adopt one of the many Envigo beagles last year ( Fry aka now Milo [ CMJ CID ], and wanted to support the business that was a huge part in all of their recoveries. Dan was a pleasure to work with, as was the entire team ( Jim the GM and Jeremy in finance). Couldn’t be happier with our decision, and really loving our 2024 Outback. You have customers for life, and Milo sends big hugs of appreciation for connecting him to our family.”

“My daughter bought her 1st new car, a CX-5 from Biggers Mazda. Despite dad making for a few awkward "haggle moments" the entire experience was 100% excellent for her. The entire staff, especially her salesman Franco took amazing care of her to make sure she got the exact car that fit her style and budget. Thank you Franco, Mike and Bob for taking great care of my daughter!”

“I recently had the pleasure of experiencing outstanding service at Caliber Collision, and I couldn't be more satisfied with the results. From the moment I walked in, it was evident that this establishment prioritizes professionalism and efficiency. Gina at the front desk greeted me with a warm smile and assisted me promptly, setting a positive tone for my entire experience.Throughout the process, Mike, the manager, demonstrated exceptional leadership and expertise. He ensured that my concerns were addressed and that everything was handled efficiently. Mike's commitment to customer satisfaction was evident, and I felt reassured knowing that my vehicle was in capable hands.Additionally, I was impressed by Branden, the point person assigned to my Honda Odyssey's repair. Branden exhibited a high level of skill and attention to detail, ensuring that the repair was completed promptly without sacrificing quality. His communication throughout the process was excellent, keeping me informed every step of the way.I brought my Honda Odyssey in for repair on the driver's side bumper, and I was amazed that Caliber Collision was able to complete the job in less than a week. The speed at which they worked without compromising on quality speaks volumes about their dedication to customer satisfaction.Overall, my experience with Caliber Collision was exceptional. From the friendly and efficient service provided by Gina at the front desk to the expertise and professionalism of Mike and Branden, every aspect of my experience exceeded my expectations. I highly recommend Caliber Collision to anyone in need of auto body repair services. Their commitment to excellence truly sets them apart.”

“Very nice people work here. Once I needed a component and they located it at a near by store and quickly moved it over here for me to pick up. Will return to more parts in the future.Update in 2022...Still my go to place for car parts.”

“Our 20! year old Malibu was taken care of promptly and well. No extras pushed on us, and the pricing was fair.We even got to bring our 14 YO blind dog with us and he was greeted with smiles and even offers of water :-) Very helpful.First time using Biggers (they're closer to home) and we were impressed an will be going back”

“Amazing job on my 2018 WRX! I was rear ended and Forrest Auto Body was the body shop partnered with Brilliance Subaru, so I knew that they would do a stellar job, especially working with Subaru’s symmetrical all wheel drive. Annette followed up with me weekly and made sure I was in the loop. Tyler was constantly was firm with the insurance company to make sure I had all the necessary oem parts so my wrx was 100% whole and no short cuts taken. Mike and his team did an outstanding job with the mechanical and body work, leaving no stone unturned and bring the car back good as new and showroom quality!”

“Best prices ever !!!!The customer service was outstanding, and the product was exactly what I was looking for highly recommend this store to everyone that is looking for good product and prices!!!!”

“I went in to have car appraisal and Bill helped me right away. very helpful and so nice! Felt comfortable with him and very honest! Thanks to my daughter for referring them.”

“Greate place to buy you automotive parts.Paul - is an amazing parts manager.Tony - I have nothing to say about him because he lives me speechless with his grate service.I do miss Shelly and I wish she is living the dream in whatever new career she pick.”

“Never have a bad experience with McGrath. This was my first experience with the CARSTAR Collision division. My wife thought I bought a new car when we got mine back. 5 stars + !!!Service: Body & Trim”

“Had a great experience. The workers were extremely nice and friendly. The service was extremely quick too.I walked in and the receptionist worker greeted me and asked about what I was looking for and my vehicle model. He then found the part and lowered the price a bit. The cashier was also very kind. I went out to the back and gave the guys my receipt and in no time i had my wheel.From the time I walked in and the time I left, it was under 15 minutes. It’s also nice you don’t have to go into the junkyard.”

“It's new and just starting out. They had what I needed. But would have been nice. If I needed bearings with the part I bought. I had never worked on said vehicle before. Had to go to another store closer to me for bearings”

“Great company to do business with. Highest quality service and best core values is always guaranteed, not to mention the excellence of the warehouse supervisor.Extraordinary for both truckers and businesses.”

“I called K40’s customer service line after getting frustrated with not finding the answer to my question in the manual or with a quick Google search. Dave was extremely friendly, knowledgeable, and patient as I asked him multiple rapid fire questions on how to use my new radar detector. In today’s world most people only take the time to leave a review if it’s negative so I wanted to try to counterbalance that by leaving a positive review about my genuine experience. He may think he was just doing his job, but I feel like he went above and beyond because he did it in an way that made it seem not only like I wasn’t an inconvenience but that he truly empathized with me.”

“Awsome place for automotive paint and supplies. They have a much bigger selection of clear coats, reducers and general paint supplies then most places. Have used them for most all the supplies I needed over the years. I would highly recommend to anyone in the area that does side work for paint supplies.”

“We were a little disappointed with the phone service at the schamburg location. Then we called and got Eddie at the Elgin location and he was fantastic he's a keeper. Thank you for such great help Eddie. ?”

“Amazing staff!Kudos to Manny & Caesar for their excellent customer service!I needed a battery for my 2005 Scion Xa & both were exceptionally helpful.Very rare to find these days..”

“Kris is hands down the most helpful, informative and thorough parts person I've ever dealt with. He goes above and beyond to help you get difficult to find parts and has been nothing but a wealth of knowledge anytime I need it. If you need Deutz parts or even some info, this is your place. I'll without a doubt come back here everytime”

“My partner and I have come to the Elgin location recently for all of our automotive repairs, and the staff in the auto department is phenomenal! These guys are friendly, professional, and efficient. The service manager, Alexis, helped us resolve a recent miscommunication involving our quote- he went above and beyond to get us the best possible outcome, and followed up thoroughly the whole way through. Ben has also given us honest advice, and really takes the time to communicate what is being done and following up as well. Not to mention the great prices and deals compared to ones we've been quoted elsewhere. Happy customers here!”

“Exceptional repair shop. Fantastic customer service. Everyone was very professional and helpful. Someone hit my car in November 2023. The insurance process took forever. As soon as my car was dropped off at this location, I was very hopeful because I was updated every step of the way. My car was ready on time, and the work was flawless. I had a great walk through the day I picked up my car. The manager went into details regarding every repair which was done and the extra step they had to take to contact the insurance company for additional mechanical damages. She's an exceptional manager. I would recommend you visit this shop if you were in a crash. They are perfect!”

“Before visiting this store today, I was actually a customer of Advance Auto Parts' main competitor. I happened to visit this store today by chance, and was helped by David, the Store Manager of Advance Auto Parts - Hanover Park, who was helping at this branch today.David was genuinely kind and generous with his time, and helped me install the part I purchased. Even though it took some time and effort, he insisted he wanted the job to be done right. He was extremely skilled and competent. If all the team members of Advance Auto Parts are like David, you just got yourself a customer for life.”

“Ive been taking all of my cars here for oil change. They always do a great job and emplpyees are always nice. Its nice when you can schedule 7 days a week. Love that they send you a reminder when your next oil change is come and due by sending you a coupon. I tell peiple all the time and not many knows that farm&fleet have auto center. I wish they can do more variety of service like trans fluid change and etc.”

“My experience here was not a pleasant one. If it wasn’t for the help provided by the advisor, Dante, my ratting would have been 1 star or 0 stars if that was an option.I came in for an oil change, and a check for a possible oil leak. My impression was that the oil leak check will be done under the usual “free” inspection that is usually performed anytime I bring the car for service. I was told that a check for an oil leak will not be done during the “free” inspection, and the dealer will need to perform a diag. Fair enough, I agreed to pay for the diag considering that the money paid for it will be applied towards a possible fix. During the diagnostics, I was told that the oil leak is coming from the loose oil plug. In addition, it was noticed that the thermostat housing needs replaced, which is covered under the warranty. All great until here. I even complimented one of the service advisors for being honest and telling me of an issue I did not even ask to be checked. I left my car at the dealer on Saturday morning to have the thermostat housing replaced. On Tuesday morning I was called by Dante letting me know that the thermostat housing did not need replaced, but instead the timing cover needs replaced which is not covered under the warranty (3k miles over the 72k, and less than 6 years). I have asked if there can be made an exception in my situation since I just passed my warranty by 3k miles, and my car is less than 6 years old. I was told that VW has strict rules, and does not make exceptions like this. Fair, but I did let my advisor know that I have always been to the dealer (not the Elgin location) for service, and there was no word of an issue when the car was still under warranty. So it was a bit suspicious that once I am out of the warranty and issue arises which would have been covered unde the warranty. Whatever, it is possible that this issue to the timing cover to not have been noticed during my previous visits at a VW dealer (to be clear not the Elgin location). All my services were done at a different VW location, so I cannot say that the Elgin VW is responsible for not noticing this issue while my car was still under warranty.To my surprise, the timing cover was causing the oil leak, which initially I was told it is due to the loose drain plug. I am not sure where the misunderstanding was, but it seems like the service technicians told Dante one thing, and a few days later they came back with another story. It is quite unfortunate for me as a customer to be told one thing, and a few days later to be told the initial assessment was wrong, and now we have a different issue. One question I have, what happened to the thermostat housing that needed to be replaced and the loose oil plug? Did it fix itself, or was this a bad assessment from the service technicians? Almost forgot to mention, after the service I’ve asked for pictures of the timing cover that was replaced, but there were no pictures taken. Usually I am being given pictures of the things that are fixed, issues, etc., but this time there were no pictures taken.I understand that mistakes can happen to the best of us, and that is one other reason I am giving 4 stars out of 5. I thank Dante for trying to explain the situation, and working with me to put a closure to this. He has apologized for the situation and did everything in his power to help me.This might not be the last time I pay this dealer a visit, but I do hope this does not repeat.”

“I bought a new 2023 F-150 XLT from Ford today. Jaden was my salesman, and he knew every question I had right away. He was extremely helpful, and was an awesome salesman. I’m very happy to do business with him, and Hopkins Ford. We couldn’t find a price that was going to work for me, but we kept talking for 5 more days, and they kept working harder and harder to get the truck to me at the price I needed it. They were finally able to make it work, and I’m very grateful that they worked so hard for me. I will absolutely be buying more cars from them in the future. I would 100% recommend this dealer, and Jaden as your salesman. Thanks Jaden!”