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“I had recently went into this branch to deal with fraud from another branch in OH. Kyle and Janice were so helpful and empathetic to my situation. Great customer service!”
“I’ve passed by the bank for along time so when my husband and I were looking for a good rate for some CD’s that were coming due elsewhere we stopped in (they don’t publish their rates but u can call and they will tell you what they have) and spoke to Birva who is the banking center manager. She was great to work with and , as of now anyways, they had a great 12 month rate. We went back a few weeks later and they currently have a great rate ( variable rate) for a money market account that acts like a checking account ( must keep at least $1000 in the account). No restrictions on the number of withdrawal, gave us 12 starter checks and debit cards if you want them ( they use the Allpoints network which allows withdrawals at Walgreens, CVS, Target and anywhere there is an Allpoints ATM). The bank only has this one location and they do primarily commercial lending and financing but there rates were better than any other bank for the length of time we were looking for. Definitely check them out!”
“I rate Huntington Bank ,Osco Jewel branch a rating of "5" for the reason that the employees here all friendly .. and they help you with your querries honestly .. you feel at home with them especially the Filipino Manager and Asst Manager Sandra ..Very good Customer Service at this location .?❤️!”
Open 24 hours
1382 E Prairie Ave, Des Plaines
Banks
“The girls were all wonderful and and helpful. Francesca is simply amazing. She took care of my banking issues and was extremely patient/caring with answering all my concerns and questions.”
“I come to this branch a lot to send wires and usually they are pretty fast but today Miss Samira helped me and she was quickest person ever to help me send a wire. She really knew her way to navigate the system.Thank you so much for taking care of me”
“Excellent customer service! Very nice people work there. The branch manager, MaryJoe is a very understanding and professional branch manager. I wish other banks treated their customers with the same level of respect and understanding that USBank does. I highly recommend this branch for both personal and business banking. A+++++ & no, I am not related nor have friends who work there. I just experienced a higher level of customer satisfaction and figured I'd share my review.”
“I'm having to bank at other locations due to my current branches lack of professionalism and customer service. Even though this location is a significant distance from me, I've been extremely satisfied with how my banking services have been met. Everyone has been friendly, professional, helpful and understanding. Each and every single time that I have visited this branch in Des Plaines. I'm planning on coming back to do my banking at this location whenever I need to!!”
“Great branch! Staff is extremely helpful and willing to go an extra mile. Very cozy atmosphere.Branch manager Olga Johnson is wonderful- very knowledgeable and a great person!”
“I go here all the time and never had a problem, it's not a fast food drive-thru , each customer has his or hers situation to be handle.I had teller Sachi and Sumi take care of me several times , they are polite , professional and friendly. people have to understand by now that every place we goto is short handed , so we must be patient and wait our turn. At times I'm in a hurry but i have to understand that everyone has a different situation.”
“Hello ! i been this location serval time. i am so great full to staff for excellent customer service . finance manger have good knowledge about the product and services they offer good money inverter plan . thanks to all staff associate helping me .thanks you all .look forward to see you again ?”
“Most of my banking is done online, however, an order of blank checks was stolen from me when the UPS person just dropped my package in the lobby of my condo building and not my front door.The banking manager went over my checking account with me, made sure there were no checks being made and closed my checking account.The bank manager made sure that all future checks get delivered to my PO Box and transferred my old checking account into a new one along with a new ATM card.I like working with small regional banks since the big ones will charge an arm and a leg to service my account, and during the 2008 crisis, First MIdwest and it's previous Covest Bank was never in trouble financially.”
“A big thanks for BOFa!) Very fast work and quality service! MARGARET POCHMARA opened a new account for me and gave me a detailed consultation! Thanks again!))) I"ll come back 100%”
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“Susan was very professional and took the time to explain every detail of my loan application. She made everything very easy to understand. Thanks Susan, thanks PFCU.”