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November 2023
It’s the worst bank in Decatur. They never answer their phone, my card almost never works, and they constantly take money from my account for no reason.
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November 2023
Took them nearly a month to close my account, of course racking up late fees…ridiculous. Yet you can close other peoples accounts with hundreds of dollars in it for no reason. And you wonder why I wanted to close my account on the first place.
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January 2023
Started an account here (Decatur) 12 years ago. They were open shorter hours on Sunday, but at least open. Now? Good luck. They open at 10 and by the time I got there at 12:55, they were all sitting at the desks in front of the counter and there was a sign saying none were available.