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7AM - 7PM
218 W Main St, Dundee
Banks
“The customer service rep I spoke with was friendly, patient, helpful and thorough. He also gave me additional info that I had forgotten to request. All customer service should be like this. I would definitely recommend First American in Buffalo grove to friends and family.”
8:30AM - 12PM
3290 Rt 20 Nesler Rd, Elgin
Banks
“Violet was very easy to talk to, made the process very comfortable and answered all my questions. It was a great experience with a personal feel that you don’t get at other banks.”
9AM - 12PM
40 Grant St, Crystal Lake
Banks
“Home State Bank and Max Zagorski in particular were awesome to work with. I can’t say enough good things about Max and how great he is to work with and just how much he cares about you as a person as opposed to just a client. The whole process could not have gone smoother. I highly recommend Max and Home State Bank”
8:30AM - 12PM
11700 IL-47, Huntley
Banks
“What I love about this bench:They do not charge for account management, they do not charge for checkbooks.Plus, since he's small, everyone knows you... And they really appreciate you!”
Closed
2075 Big Timber Rd, Elgin
Banks
“I have nothing but great things to say about my experience with my loan representative. She was patient and took time to hear my concerns and helped me throughout the entire process of my application. Alicia Negron was the best. You deserve 5 stars”
9AM - 1PM
1870 Stearns Rd, South Elgin
Banks
“We have been with Old 2nd for over 40 years and they don't disappoint. The South Elgin location and Dominic Ostrich's help us solve what could have been a really big problem. When a debit card expires and your child is stationed out of the country it is no small feat to get it authorized and Dominic was an amazing help to help resolve several issues and get him set so he could use his new card. Thank you so much for your help.”
“Such a great group of people to work with. Brian, the president always has his clients best interest at heart and he is just as helpful to the smaller clients as he is to more profitable ones. I would recommend this bank to any of my friends and family members.”
“Everyone is always very helpful and cheerful at the Crystal Lake IL branch. I’ve never had a problem. Diana is always able to get me what need in a very timely fashion.”
“My Grandma Immel needed me to deposit some cash and so I did her a favor and walked there. Staff were nice enough to give me a receipt and deposit her cash into her account, even though I wasn't the account owner.”
8:30AM - 12PM
4520 W Algonquin Rd, Lake in the Hills
Banks
“Each and every associate of this Branch goes above and beyond to assist you with any need that they may possibly be able to accommodate. I have been banking here for over 20 years and will never consider moving to another institution”
“They are nice people. But I'm not sure what changed because in the past a simple deposit took just a minute and now it's like screen after screen and click after click. You're better off walking in than sitting in the drive thru.”
“I usually go to the Cary Bank and Trust but the one time I had to go there was because Cary Bank's machines were acting funny so they told me to try Crystal lake. First time I have went there I was greeted nicely by Cindy Suarez, she did an outstanding job, and I was impressed by the way she greeted me and took care of the situation. She got me a card and I was on my way. Outstanding job Cindy!”
8:30AM - 12PM
2100 W Algonquin Rd, Lake in the Hills
Banks
“Great banking experience here. I've been with them for over a decade. Love the services they offer for free while other banks charge for them. Polite employees and great bank.”
“I have been with First American since they were Southport Bank. I love the bank and employees. But I had a situation of a fraud on my account. And was not pleased at all what I was told. But decided I’m not going to stress over it. Lesson learned.”
“Came to CAFCU to apply for an auto loan and can truly say that Becky Stace was absolutely phenomenal, her customer service was above and beyond from start to finish. She answered any questions I had and really walked me through the whole process. This was my first auto purchase ever and it Becky really made this such a great experience for me. Also would like to say that the whole staff I interacted with whether in person or on the phone were so friendly and helpful. Thank you guys so so much!”
9AM - 1PM
445 Summit St, Elgin
Banks
“Excellent attention from Alejandro, everything explained in detail and without fuss, agile with adequate and effective management of information, very happy and satisfied with the chosen products, spectacular financial offers and diversity. CONGRATULATIONS x Alejandro!!!!”
9AM - 1PM
60 E Main St, Cary
Banks
“This group of people are amazing! Fun and Real as it gets! They are always more than their job title! I love seeing their faces and will only go to this affiliate !”
“We have been customers of Algonquin bank and trust for our businesses for years. They do everything very timely, and are always helpful and responsive to any of our needs. Friendly and helpful staff. Would highly recommend this bank.”
9AM - 12PM
335 S Main St, Bartlett
Banks
“ATM is quick, offered in Spanish or English. There is 2 separate terminals both very well lit at night which is good because there isn’t many business open in a very close proximity after 9PM.”
“Diane & Chance are professionals
They took time today and helped customers especially my wife and I
Thief’s hacked into our acct and took $$$$
Diane helped get things straightened out well
She’s terrific
Chance explains things clearly - confidently and honestly
Class act all the way
These are great examples of how good employees treat customers”
9AM - 12PM
122 W Main St, Cary
Banks
“BMO as a bank is middle of the road as far as options and services offered. However, the Cary IL branch (on W Main St) was fantastic to deal with; knowledgeable, patient, upfront and very personable people. I want to single out Joanna W and especially branch manager Lori R for their excellent service, follow-through, and attention to detail. Thank You, ladies, for all your help.”
“They have rare US currency, and free student checking with no minimum balance, a great mobile app, (up to) 5 atm fees waived per month (anywhere), free coin counting, good interest rates on savings and CDs, and apple pay support! Phone support was good (in my experience, as they are able to easily put a stop charge on) Tellers are always super nice with me too.”
8:30AM - 1:30PM
415 S Main St, Crystal Lake
Banks
“Lexie is always fantastic help. She’s knowledgeable and straight to the point. Quickly achieves all the goals we come in with. Magdalena is just as great too. Always have good service and a happy clean environment.”
9AM - 1PM
791 S Randall Rd, Algonquin
Banks
“Everyone here is so helpful and amazing. I will never leave this bank because of the customer service that I've experienced and the kindness of all the bankers and manager”
“All the tellers and banker yadi always having really nice attitude and always treat me like good friend ! I love coming to this location because of them !!”
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“Pamela Miehle walked me through the entire process, constantly staying in touch with updates and guidance. I was ignorant of how much was involved in this process but with such great support and reassurance everything came together perfectly and painlessly because of all of the people involved.Thank you so very much.”