9AM - 6PM
970 Pyott Rd, Crystal Lake7:30AM - 5PM
3999 Northwest Hwy, Crystal Lake7:00 AM - 7:00 PM
4504 Northwest Hwy, Crystal Lake“I ordered a hitch and controller from uhaul.com Yesterday the controller arrived and after finding zero info about installation on the web I went to crystal lake store for help. Will, the tech with a great beard helped me perfectly He told me I purchased the most difficult controller to install. He pulled a Better, easier model off the shelf and swapped it out. Will took it out of the box, showed me how to install. 25 minutes later, It's now working correctly on my vehicle! I give Will 5 gold stars for perfect customer service . He listened to my problem, found a solution, and said have a great day!”
7AM - 7PM
4504 Northwest Hwy, Crystal Lake“This location was great with excellent service, and great personnel. But the company online check-in system was awful. I will never use that again and will recommend no one do so either.”
“I was in need of some lumber and an employee by the name of maxwell went above and beyond to help me feel comfortable in the store. Even though it was thunder storming outside max still helped me load my car with lumber so I could stay out of the elements. I couldn't ask for any better service great work max.”
“Great service. Truck was already there and we were able to pick it earlier than scheduled. Like that these trucks are guaranteed to be there at the time of your reservation.”