O'Reilly Auto Parts store #4785 in Crestwood, Illinois, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program with a refundable deposit, making it convenient for customers working on repairs. Customers appreciate the knowledgeable and friendly staff, especially the manager who goes above and beyond to assist, as seen in examples where help was provided to get back on the road or support rescue efforts. Many customers highlight the consistent quality and availability of parts, with prompt and efficient service. The store has a welcoming atmosphere with attentive employees who care about customer needs. Compared to other nearby stores, O'Reilly stands out for its great customer service, especially in situations where help was refused elsewhere. Overall, it is a trusted location for auto parts and assistance, with a reputation for caring staff and reliable service.
Bill Doherty the manager atThis store is amazing he went above and beyond to Help Lucky Tails Express to find a rim for us and get us back on the road . This is one of those stores you go to , where u know you will be taken care of . Thank you Bill and Noah for helping us get those Rescue dogs to their new Furever home... read full comment
November 2023
Noah is very helpful and goes above and beyond his job to help. Very good representative of O’Reilly Auto Parts!
July 2023
Hey guys work 8/5/22 a.m. shift Thanks for helping with those struts to my car. You're awesome sauce.
