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“This office was so helpful in finding out what happened to a package for me. It turns out the item I ordered was part of a scam. I am so grateful for their help. Great problem solving and follow up.”
“The place is convenient, inside the mall. Clerk #15 or Ahmena ( Idk if I spelled her name right), I appreciate her patience in explaining procedures not only to me but to other clients too. I finished my complicated transaction smoothly with her help. I gave four stars because she was alone on a busy Wednesday”
“This is a very busy post office ,Yes there are lines. The employees have always been extremely nice and helpful. I have never run into a rude employee there I am quite surprised that it got a low rating.”
“It has never failed that I go humbly into our Post Office with an unusual problem and throw myself on the mercy of their counter. It can be James or any of the staff that reassure me they've got this, and they do. Cheerfully, without making me feel like the inadequate customer I feel I am! I have always loved the postal workers, I especially love my Millstadt ones! Thank you! Merry Christmas!Penny Jestes”
“I want to give a positive to this facility. I was expecting a delivery of an important item yesterday for my business. Tracking said my mailbox was unaccessible (even though I had received mail yesterday and today.) I went to the post office to inquire about it. The supervisor called me and said it may have been mis-delivered.. At 8:30 PM, my mail person (who I believe is new) showed up at my home with my item. I greatly appreciate the fact that my mail person would come back with my item on a Friday night at 8:30 PM. I understand they are changing things up here and mistakes happen, but this location and its personnel went out of their way to get my item to me. It's great to see people who still care. Thank you Shrewsbury USPS. You all are appreciated.”
“Tamika was wonderful. It was a very busy Saturday where she was the only person working and the only person doing passports. She did a wonderful job making sure she was being efficient as possible while moving as quickly as she could.”
“My grandson enjoys licking the envelopes here when we send letters out. I used to collect the stamps to back when they made them. Cheap and they’d have specialty ones to I hope they bring those back soon.-Ronald”
“Except for the lack of a disabled entrance, this is a good branch of the USPS. There are drive up letter boxes out front.This location is Dedicated to an Army sol”
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“Had a great experience at the Columbia Illinois post office today, man helped us get passport photos and prepare our packet to mail in, awesome professionalism and courtesy.”