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“Went to this place on accident, thought it was the old valvoline. The gentleman that helped me was amazing. He worked and talked at the same time. Very nice and polite. Will be going back.”
“I brought my car in for the first time today after my sister recommended them and had an amazing experience!!! Everyone was so kind and helpful. They were clear about what needed to be done and price. I feel like I’ve finally found an honest and high quality shop. Plus, I got to hang out with the owner’s sweet pup named Captain while I waited. What a fantastic experience! 15/10”
“The people working there were very and helpful. They even reset my oil change for me. They were having a good time that my sister were entertained the whole time. A great experience.”
“Last minute emissions and the gentleman in the back came out and said, “I’ll take care of that for you” while the lady at the front desk asked me to drop it off Saturday.. after 15 mins I was out with my kiddos and emissions completed.”
“I never have to worry if the work is getting done right or if I'm getting ripped off because this is One of.... if not the best car shop in STL....
The owner is a stand up guy vary nice,honest, I can't say enough good things about this place....... you should stop by there you will see what I'm talking about.”
7AM - 6PM
6 S County Center Way, St. Louis
Oil Change
“I recently had a blow out, luckily, I was able to maintain control of my vehicle, fortunately no injuries occurred, and I made it safely to a secure place. I opted to have Roadside Assistance tow my vehicle to the Dobbs South County facility because the staff have been always helpful and service my vehicle without issue. When I arrived by the tow truck, I discovered the facility did not have the brand of tire on my vehicle while the tow truck driver was still present, but the Manager named Jon was willing to go to another facility to get that same type of tire per my request. Jon arranged for one of their auto technicians to travel & pick up the desired tire. Shortly, after the arrangements were made, I realized my phone was not in my possession; I asked Asst Mgr. or Office Lead who was also named Jon to unlock my vehicle so I could get my phone. I checked my vehicle, but I couldn't locate the phone. I went back in to have him call my number while I checked again, it was not in vehicle, also confirmed my smartwatch. When I went back inside, I asked to use their phone, so I called my phone & Roadside Assistance to contact the driver. I was permitted to use their second office phone during my attempts to retrieve my phone while Jon, Asst Mgr. even called my phone# when he was not assisting customers & available. It was about an hour or so before the driver was reached which was due to the diligent efforts of Jon, as my phone was on vibrate mode. I was elated. He asked the driver if he was able to come back to the store and bring me my phone, the tow truck driver was assigned a call of which he was enroute. Jon even asked the driver if he could inquire with his company if that service call could be reassigned to expedite the return of my cellphone, but driver was unable at that time. I spoke to the driver and obtained his contact info as my previous attempts went to voicemail. My vehicle was ready before my phone was retrieved, and I received a discount on the service. Jon, Asst Mgr. was friendly and conversed with me the entire time which kept my mind at ease throughout the ordeal. I used their phone again to call the tow truck driver to meet up. Shortly after getting my phone back, I called Dobbs & Jon, Asst Mgr. answered I told him that I got my phone back right after I left, and he notified me that my husband had called to check up on me & informed that I left to retrieved phone. Dobbs South County went above and beyond to assist me by providing exceptional service. The staff truly care.”
“I can’t express how satisfied i am with the service i received from Gail and the technicians at Oakville Automotive. I took advantage of their loaner car and was able to still go to my other appointments while they replaced the starter on my truck. Cost of the work done was comparative to other shops in the area.
I will use them in the future …”
“The gentleman Eric was very knowledgeable about his craft and personable with me, even did an up sale to get me to leaves Sam’s tire and automotive and convinced me to get my tires through him. Highly recommend him”
“Staff was extremely friendly and knowledgeable. They diagnosed the issues with my vehicle and completed the repairs on budget and earlier than expected. The store Manager Nick Wade and Service Manager Tommy were easy to work with and professional. They will be working on my vehicle and our company's vehicles going forward! 5/5”
“Honest and reliable shop! They went above and beyond to make sure everything was done correctly and to my satisfaction. They even sent photos which I thought was great idea!”
“They will give you an honest price for whatever you need done on your vehicle. Scott is a great guy I have come here for years. If you have not been here by now definitely a place to check out next time you need to take your car in.”
“We always go to Valvoline to our vehicle maintenance. By far, our favorite is the one on Hampton in St. Louis city. They are always more attentive and give you the facts not trying to upsell you on anything. They’re always friendly and there’s not usually a line unlike the other Valvolines In the area. I really like that the staff appeared to be having a great time anytime I come in and there is a consistency and the staff. While I always use a Groupon for the actual oil change I generally do some sort of preventative maintenance at the same time-also getting a discount with a coupon. . Prices without A coupon are comparable to my local mechanic and a better value with a coupon is the reason I do Some of the preventative maintenance and care for the vehicle. I’d rather pay somebody to change my lightbulb, air Filter, or ineffective air filter rather than attempt to do it myself. Matt, the assistant manager is awesome and trustworthy.”
“I bought a set of tires here awhile ago and had an issue much later that was caused by an out of town shop. Came back here and Jonathon Harszy fixed it quickly and professionally. I asked him his name because he helped me so quickly and this is my answer. A great review. Thanks Jonathon. See you again when I need a set.”
“Everytime I have visited a Valvoline the crew is always so nice and polite. They check everything, recommends what things I need done. I have in the past been to other lube places, but Valvoline is the best.Another thing I want to say is that I'm very proud to see young women in this field of work. You go girls.”
“I dropped my car off as some lights came on. It was fixed and then a couple days after I picked up they came back on. This happened twice more. I blame this on the car issues - NOT their service. My car seemed to have been sneaky about what was wrong with it, with the codes being able to be various amounts of things. Each time I was told to bring it back and they’d fix it. Jim was transparent and communicated well about what was going on the whole time. I was told that parts were being ordered and approx when it should be finished. The third time took a little longer but that was only because they broke it down, ordered several more parts and ran multiple tests to ensure it was actually fixed - all at no additional cost. They said I paid for it to be fixed the first time, so they made it right. Awesome customer service. Highly recommend!!!”
“I pulled in for an oil change, I love that I can sit in my car while they do their work. Marshal, Michael, Andrew and Isiah all had a part in my wonderful customer service experience! No high pressure sales which I appreciate! I also found a 50% off coupon online so be sure to look for that before you pull in! I don’t believe that I was in the garage for 15 minutes, it was quick! Thanks so much guys for making this oil change simple?”
“Went to Walmart for new tires they where extremely busy and said it would be 2 hours roughly well they had me out in 1 and a half hours and have best prices in tires”
“One of my tires was only at 22 PSI and after Googling and reading 20 or less is considered a flat and shouldn’t be driven on, I was freaking out. Couple that with being in Oakville visiting family, about 25 miles from where I live, and only 7° outside I was not comfortable driving all the way home with my dog and then to my neighborhood mechanic.I always go to Valvoline for oil changes and thought if they could just put enough air in to get me a larger buffer from 20 then from there can determine what going on at the mechanic the following day and if it’s more serious I need to need to replace the tire. They did better than that!! The guys at this location recognized it was the valve and Eric the assistant manager came outside (both bays were occupied with vehicles being serviced) AND replaced that / filled it to 35 in below freezing weather to get me up and running!! I can’t recommend this location enough- just extremely extremely grateful/ impressed!! I’m going to do a survey with Valvoline but also wanted to give them 5 stars here for the general public!!”
“Gene, the manager was one of the nicest car managers I’ve ever interacted with! I highly recommend this store location and will continue my services there. I can express my gratitude just for the managers, kindness!”
“Got my oil changed. With a busy garage, the only inconvenience was the wait. But that's a me thing. The crew members were on their game and knocking out services left and right. I would definitely recommend this location for future services.”
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“Car wash was packed tonight and the computer features didn’t seem to be working exactly right. Nevertheless, all workers had a smile on their face and were doing everything they could to make customers happy. Enjoying my monthly subscription and will continue. Thank you.”