Walgreens offers a range of services including prescription refills, health and beauty product shopping, and photo printing. The store hours are Monday to Friday from 8 am to 9 pm, and on weekends from 9 am to 1 pm, with a brief afternoon closure. Customers generally find the staff friendly and helpful, especially in the pharmacy and cashier areas. Many reviews highlight the helpfulness and patience of pharmacy staff, with some noting that employees go above and beyond to advocate for patients and provide personal service. However, experiences with staff can vary; some customers report very positive interactions, while others describe encounters with rude or unhelpful individuals. One reviewer shared disappointment with a pharmacy employee who was dismissive and rude, leading to a complaint. Others mention that pharmacy wait times can be long, sometimes up to 30 minutes, which may be due to understaffing. The store at 7450 North Clark Street faces challenges such as panhandlers outside, shoplifters, and a mixed clientele, yet staff members like Phinesse and supervisor Nelvin are praised for their friendliness, personal service, and positive attitude amid a difficult environment. The busy location near transportation hubs and universities contributes to the high customer volume, which can cause phone lines to be busy and delays. Some customers suggest that more staff or additional locations could improve service. Overall, Walgreens is viewed as a place with helpful staff and good services, though experiences depend on the time of visit and staff interactions.
Switching pharmacies after it took over 45 to pick up my meds because you don’t have enough workers.
February 2025
The pharmacy runs out of medication that's supposed to be in stock. There is one pharmacy technician that is super nice and friendly, but the others are rude and judgemental.
August 2024
The pharmacy won't answer your calls any time of any day, they just hit the hold button every single time it rings through
