Metro by T-Mobile at 2535 W North Ave offers a variety of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff who take the time to explain plans, assist with phone upgrades, and provide good prices. One customer praised Estrella for her patience and clear explanations when upgrading their phone, while another highlighted her kindness and prompt help after a phone was dropped in water. Julian received high praise for his professionalism and thorough assistance, helping a customer and their family switch to iPhones and learn how to use them, despite usually working at another location. Several reviews mention the staff’s dedication, with one staff member even staying extra hours to help a customer’s daughter. However, some customers noted issues like the store not opening on time, which they found unprofessional. Overall, the store is known for its helpful staff and quality service.
The store is excellent! Ysel and Nader are awesome. Fast,professional and all with a smile. Highly recommend. Keep up the Outstanding service. A Very satisfied customer.
March 2025
The store is not open at its schedule time. I’ve been here way before opening and for the doors not to be open it’s really unprofessional
November 2024
Estrella walked me through every step upgrading and updating my new phone. She was patient and explained everything. Great service. Thanks
