I just got off the phone for a consultation and apparently the lady is in a very bad mood or doesn't like her job, if you don't like customer service, quit!
January 2022
They help customers with any apdate or change information, or open any account answer any question you may have .
September 2021
This is the WORST Metro location in Chicago. This place forces customers to get all kinds of add-ons, such as ridiculously expensive insurance when buying a phone, or they won't sell it. Definitely the rudest customer service. Do yourself a favor, AVOID THIS PLACE.