Bank & Trust Company is a unique community bank based in Litchfield, IL, with eleven branches serving primarily rural markets. It offers most services of regional banks but is small enough that customers are known by name, not by number, and are considered part of the bank and trust family. The bank is a great bank for small businesses, putting them at the top of their priority. Customers report incredible branches and teams that are amazing to work with, providing assistance with business development, financing, cash flow, and anything else to help a business succeed. Staff are quick to help, go out of their way to accommodate needs, and always have a smile. The customer service and attention are superior, with personal, efficient service that would be impossible with a mega bank. Many customers have been with the bank for over 20 or 25 years, grateful for a small town bank that understands local small business and actually cares about the relationship. The bank also offers extensive trust and wealth management services and has an on-site ATM that accepts deposits.
Thank you Casey for going beyond customer service! Our personal service representative Jodi, always makes herself available to us. Not only does she take the time to explain what we are confused or concerned about; but she is always patient, upbeat and personable.
January 2024
I love bank and trust, the Chatham location is always friendly .
January 2024
Jay Rogers and team are the best! They are always quick to answer any question or concern I have about my accounts. Highly recommend this banking institution I’ve been a member of for over 25 years!!
