Residence Inn Champaign is a hotel that offers spacious and comfortable rooms, many resembling studio apartments with half-kitchens and large bathrooms with vanities, making it suitable for solo travelers or families. Despite ongoing renovations, guests have experienced friendly and helpful staff, with some staff members going above and beyond to ensure a pleasant stay. The front desk staff, in particular, are praised for their kindness and professionalism, creating a welcoming atmosphere. Guests appreciate the safety measures, such as key card access, and the quiet environment, even during busy times. The hotel’s location is convenient, close to the mall, strip malls, restaurants like Denny’s and Longhorn Steakhouse, and other nearby activities, making it easy to explore the area. However, there have been some issues, such as rooms sometimes being unclean upon arrival, or water softening making showers slippery and difficult to rinse out shampoo. Facilities like the pool, jacuzzi, and guest laundry are occasionally not operational or limited in access. Overall, visitors find the accommodations quality for the area, with highlights including spacious rooms, friendly staff, and a good breakfast, though some improvements are needed to ensure a consistently positive experience.
They are in renovation, but Darrin made my stay wonderful. And why not have pleasant people to make your work trip the best ever!
April 2024
Lived here for one month. It was a nice place to live overall.
November 2023
Tough property from a physical standpoint. Looks to be starting renovations which is badly needed. Missing furniture, non operational and missing TVs, wall photos missing, uncomfortable bed. Customer service, safety, and morning breakfast were all above average. I would not return for about year until they get the updates... read full comment
