Champaign Ford City Performance is a one-stop performance facility offering factory performance cars and a full lineup of Roush vehicles and upgrades. It provides a state-of-the-art service facility with highly trained technicians for performance work. Customer experiences highlight both sales and service. One customer, after some past misunderstandings, found the team worked to make things right, honoring agreements and ensuring satisfaction with a straightforward purchase process. The service department receives consistent praise for being kind, professional, and efficient. They handle emergency repairs promptly, even at no charge when appropriate, and manage ongoing service issues effectively, including staying in communication during parts delays. Customers report being very happy with the care they receive, noting the friendly and efficient service at their new facility. The overall sentiment is highly recommending the business for its commitment to making things right and providing reliable, professional automotive service.
I just purchased a new Roush F-150 from Todd Barrowman at this dealership. Todd was great to work with. He answered my questions directly without any of the usual sale "tactics" that some dealers use. I live in another state and we did the transaction over phone and email. It was very easy and smooth. Thanks Again!
March 2023
I continue to be very happy with the service I receive at Ford City. They take good care of me because of the service to my Escape.
March 2023
Really enjoyed my first service visit at the new Champaign Ford City location. I thought the service was even more efficient at the new facility and friendly as always. Thanks Don, Derek and all the crew!
