Champaign Chrysler Dodge Jeep Ram is a dealership that offers a range of vehicle services and sales. Customers appreciate the helpful and attentive staff, including salespeople who listen carefully to their needs and work hard to ensure a pleasant experience. One customer highlighted the ease of transitioning into a new vehicle thanks to attentive service. The dealership also provides assistance for those in need, even if they are out of town or have urgent issues, as demonstrated by a customer who stopped in with a vehicle problem and was advised on the best course of action, ensuring safety and peace of mind. While some minor issues were noted, such as a forgotten oil change reset and a miscalibration of brake measurement tools, these did not overshadow the overall positive experience. Customers also value their efficiency and professionalism, especially when helping with used car searches and financing options. Several customers expressed high satisfaction, recommending the dealership to others and praising staff members for their helpfulness. Overall, Champaign Chrysler Dodge Jeep Ram is seen as a trustworthy dealership that provides quality customer service, making car buying and servicing easier and more comfortable.
Antonio was my salesman. He listened to my every word. He heard what I wanted in my vehicle. He worked with the staff and they paid attention to detail and helped me to get what I wanted. Antonio helped make the transition as pleasant as possible!!
February 2024
Great service, had an emergency and team tried to test car in same day. They offered shuttle as well.
January 2024
My husband Robert Starke went to the dealership today and Alex plunk and Aaron hendershot help him get into 2011 jeep.. he would recommend everyone to go see those them great guys.if you are looking for a car or suv or truck… thank you guys so much
