Autotown, located in Champaign, IL, has been serving the area since 2001, providing a wide selection of pre-owned cars, trucks, vans, and SUVs. The dealership is known for its friendly, helpful, and honest staff who prioritize customer satisfaction and transparency. Many customers appreciate the no-hype approach, noting that their experiences are straightforward and hassle-free. One reviewer traveled over 100 miles to purchase a vehicle, citing the fair prices and personalized service. Staff members like Maloy and Kevin are praised for their professionalism, responsiveness, and willingness to work with customers' budgets and needs. For example, Maloy was described as upfront and honest, even taking time to address concerns via FaceTime and walkarounds, earning high respect. Customers also highlight the dealership’s willingness to go the extra mile, such as providing loaner cars while servicing vehicles and assisting with trade-ins to ensure clients get the best deal. When issues arise, Autotown is quick to respond and offers solutions, including vehicle exchanges when problems cannot be fixed immediately. Many customers recommend Autotown for its local and personalized approach, ease of buying, and reliable service. The dealership's staff makes the car-buying experience smooth and trustworthy, leading to repeat customers and strong recommendations. Overall, Autotown is regarded as a dependable dealership where customers feel valued and well taken care of throughout their vehicle purchase journey.
Ben made the deal that worked for me and helped me get into a car that I have been wanting. I recommend you give autotown a chance to earn your business.
August 2025
Maloy was friendly, helpful, and knowledgeable, with no hype and no BS. He made sure I got the information I wanted and the assistance I needed.
Buying a car at Autotown was a pleasant, no-hassle experience from start to finish. It was well worth traveling 100 miles to get the car I wanted at a fair price.
July 2025
Auto town was a great car- buying experience all around. Local and personalized, they make the car purchase process easy. Highly recommend.
