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“Todd is an awesome landlord. I lived under his management for 7 years. The only reason I moved is because I needed to get my dog off of the second floor climbing stairs (for longevity life). The maintenance guy Jim is very personable and time sensitive. Todd is pet friendly without breed/weight restrictions. I'm really appreciate to have lived under his management.”
“I lived at Baytowne for just a little under 4 years. I never had an issue while there! Any time that I had an issue with the unit, maintenance was there and resolved it very promptly! The office staff were very friendly and made sure all the residents were accommodated at all times. The location could not hardly be beat either! You are located right by all of the businesses that you could ever need! But, at the same time, you didn’t feel like you were really in town at all! Baytowne was a great place to live!”
“We are having a great experience doing business with MHM Properties. We have been tenants since 2021, and they are there for us whenever we need any help from them. Maintenance is always up to date, and the support provided in case any issue appears has no delay. The buildings are well located, well constructed (g sound isolation), and with excellent home appliances. I definitely recommend the company. All the interactions I had with Kevin and Chris were incredible!”
“I found Isha Shamsi very helpful when I was going through the application and leasing process. She answered all of my questions regarding pricing, amenities, and application requirements in a kind and timely manner. With her help, my roommates and I were able to sign for the unit that we wanted and I'm very happy with the service she provided!!”
“Great service! Harvester was very professional, helpful and efficient. He quickly identified the issue and fixed it without any hassle. Really appreciated how responsive and knowledgeable he was. Would definitely recommend.”
“Visited Illini Towers today and Teylor gave us an amazing tour, answered all our questions and was very excited to show us around. The rooms are huge with super nice provided furniture. My son left super excited about his choice to stay here freshmen year…thanks teylor?”
“Have been renting for a year now and just renewed my lease. Beautiful apartment building in a quiet neighborhood. All of my neighbors are wonderful and very friendly. The staff here is very accommodating and helped me get this apartment very quickly. One thing to note is that the smoke alarms are sensitive due to a lack of windows/airflow in the kitchen, but it is not a huge issue!”
“I had a fantastic experience working with Bankier. Eric was very helpful and fair throughout the whole process of getting my security deposit returned. From start to finish, he went above and beyond to ensure everything was handled properly. It's rare to find someone in property management so dedicated to excellent customer service, and I truly appreciate his assistance. I highly recommend Bankier Apartments and working with Eric for anyone looking for a reliable housing experience.”
“My experience at 103 E Healey street was great and Sarah Springer is really nice and professional. She solved my problem timely and I had great time in my apartment. High recommend!”
“I had a great conversation with the Property Manager, Sydney, this afternoon. Her insight and knowledge of the property and local area was more the helpful. One of the best interactions I have ever had with a property. Thank you Sydney!”
“Their maintenance deserves 5 star because it is fast and efficient. Other services need improvement. I left the unit in decent condition but they charged me for cleaning and painting. I reached out to them via email several times to ask for clarification about those charges, but they didn’t even reply my emails. I called them several times to follow up on my inquiry, but they just told me that all communications would be done through email. I never received any emails to clarify the charges and answer my questions.
Finally, they replied my email after 4 months. I would suggest that they should at least let you know that it might take longer to be processed. Also, they should avoid or reduce the charges on wear and tear able stuff like paint and carpet.”
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“I called to inquire about the HERE Apartments and their amenities. Ella was very helpful and informative in what would be available to us as tenants. Great customer service!”