10AM - 7PM
6238 Main St, Downers Grove“This was the best customer service I've ever experienced anywhere. Alex, is it unbelievable employee? You should cherish her and she just goes above and beyond the Call of Duty and she figured out how to activate my phone, which was extremely difficult due to the new technology. And she deserves a lot”
10AM - 6PM
719 Roosevelt Rd, Glen Ellyn“Raven did an absolutely amazing job in helping me get my phone service transferred and everything up and running quickly and efficiently in record time! Will be back!”
“Lars was fantastic.He got my text so I could receive them again. When I changed to the new plan I could Not receive. He was so patient with me and friendly. I can't say enough about him. He's been great. I will only see him. Thank you Lars.Lee Manzuk”
“My experience at the Rolling Meadows Verizon was wonderful. Joey helped me with an issue I had with Zagg and my screen protector. He also believe me find a new case. Joey Ella’s very helpful, and he was very accommodating to all of the customers.”
10AM - 7PM
1515 Butterfield Rd, Aurora“I went in this store thinking here I go again. Gonna be walking upset. Let me just try it out. And omg was shocked. Met an employee name Jazmin and she was exstreamly patient with me. Gave me what I needed answered all my questions and round up getting more stuff and even better stuff. No pressure at all. Wow! Definitely go back to her and the store in butterfield Rd. Aurora. Ask for JASMIN!! You won’t regret it..”
10AM - 5PM
229 S Roselle Rd, Schaumburg“Chris A. Was phenomenal. I switched over from another carrier to Verizon. He helped me while helping another 2 customers and was efficient and effective helping all 3 groups. I was in and out around an hour from trading in a new phone, going over plans and picking my phone out. Easily the best and smoothest time I have ever made a phone purchase. Would highly recommend anyone to go to Chris”
“This place is awesome great customer service by Jessica. Not only that she helped us with all the issues she was also kind enough to explain everything to us in full detail. Got a phone for my sons birthday Jessica actually went the extra mile great customer service great atmosphere great place to do business with. If you are shopping for a phone and for great customer service please visit this location lots of other Boost Moble‘s are not the same this one takes the cake thank you again Jessica for your time and your professionalism.”
“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
“I have worked with the team from BTI for many years and have had a wonderful experience. They are experts at what they do, and I always feel confident that I can rely on their recommendations. The team at BTI is always very friendly and willing to help if I ever have questions or need any technical support. From my experience with them I can say they always go above and beyond to meet your needs. I would highly recommend them to anyone in need of security or telecom services.”
“Hands down the best customer service ever!! When I arrived, the manager Julia informed me I was 2nd in line to be helped.I ended up working with Julia, and she helped me through the entire process of trading in old equipment, adjusting our services, and mentioned a fantastic deal if we merged our cell phones to xfinity as well. My husband and I will be doing the cell phone merge asap!!!Thank you to the entire staff at Xfinity in Danada. You all deserve 5 stars!!!!”
10AM - 8PM
1323A W Lake St, Addison“Thank you so much Raj for fixing my phone for me. It was stuck on TalkBack and I was clueless on how to fix it. You were fantastic in solving the problem and you thoughtfully explained to me how it happened. You are the Best!!”
“Went in the other day with a few issues and Anna helped me right away and talked me through everything & answered all my questions! 100% going here for now on when I need help with my service!”
“LLT Group exceeded my expectations in every aspect of brand strategy!From the initial consultation to the final execution, their team demonstrated unparalleled expertise and dedication. Their insightful analysis of our brand's strengths and weaknesses paved the way for a comprehensive strategy that truly resonated with our target audience. They skillfully crafted a roadmap that not only enhanced our brand's visibility but also positioned us as industry leaders.Their innovative approach and attention to detail ensured that every aspect of our brand's identity was carefully curated, resulting in a cohesive and impactful presence across all channels. Working with LLT Group was a game-changer for our business, and I wholeheartedly recommend their services to anyone looking to elevate their brand to new heights.Five stars all around!”
10AM - 7PM
517 Main St, West Chicago“Crystal was such a big help to me she took me step by step to work my new upgrade and a good deal on adding a sec line. She was patient and kind. Great customer service!!❤️ Thank you ? Crystal”
Open 24 hours
860 Remington Rd, Schaumburg“We moved our business over to Vinakom's fiber service at the beginning of 2023 and are saving a significant amount of money over our previous ISP. Service, speed, and up-time have all been rock solid. If you are looking for a competitive business ISP Vinakom is worth checking out.”
“I went in for a home internet and the representative went above and beyond and helped me activate my device and signed me up for a $100 dollar gift card just for signing up! Amazing work, anyone thinking of switching internet providers, go look for David! Great job and very satisfied with his service at this location”
“Quick and easy customer service! Alberto was very friendly and helpful. I had to return a box to cancel my mom's account. This progress went very smooth and quick. Definitely would return to this location for service.”
“I recently had an exceptional experience at the T-Mobile store while looking to upgrade my iPhone XS Max, and I feel compelled to share it. Over a span of nearly two months, I found myself in a stressful situation; not only was I indecisive about upgrading to the iPhone 15 Pro Max, but I also managed to crack my old phone, adding to the urgency.Throughout this process, I interacted with various staff members across Apple and T-Mobile, seeking advice and gathering information to make an informed decision. However, it was the support and service from two T-Mobile representatives, Gigi and Ty, that truly stood out.Gigi and Ty demonstrated incredible patience, knowledge, and communication skills. They took the time to understand my needs, provided detailed information in a concise manner, and helped me navigate through the overwhelming options. Their approach not only eased my decision-making but also turned a potentially taxing experience into an enjoyable one. Their customer service was not just helpful but also genuinely engaging, making the entire process less stressful.Moreover, their presence at the store is a tremendous asset. I advocate for more hours for both Gigi and Ty because they embody the kind of experience T-Mobile would want every customer to have. More hours for them isn't just about recognition of their hard work; it's about enriching customer interactions and sharing their unparalleled service with more people. It's clear that their dedication and personal touch in customer service greatly enhance customer satisfaction and loyalty.I am wholeheartedly grateful for Gigi and Ty's assistance and believe they should be rewarded not only with recognition but also with more opportunities to engage with customers. Their ability to connect with customers, provide thorough assistance, and make them feel confident in their purchases is invaluable. If you are ever in need of an upgrade or any service, visiting them at T-Mobile will ensure you leave not just with a great product, but also with the assurance that you've made the right choice.”
“Jenni was excellent. She has helped us multiple times, always being patient and understanding. I enjoyed interacting with her throughout the whole process. We always appreciate Jenni's kindness and helpfulness.”
10AM - 7PM
914 Illinois Rte 59, Bartlett“Went in with a phone issue and got educated on what was going on with my phone and decided it was better to upgrade. Thank you to the staff at the store for being patient and courteous throughout the entire process.”
“Went in to this location last week and was greeted and helped by A friendly and outgoing guy with lots of tattoos. I think his name was Larry, he was great and easy to work with and helped me upgrade my phone to the new iphone 15. This location has great staff.”
“The manager, Austin, was amazing. He spent a lot of time, made phone calls and answered my questions regarding an issue that I was unable to solve on my own. I was so impressed with his patience and professionalism as he worked to find a solution to the problem. As an older adult, technology can sometimes be overwhelming. I was so grateful to Austin for his respectful customer service.”
10AM - 7PM
421 Dundee Ave, Elgin10AM - 8PM
221 E Roosevelt Rd, Lombard“Excellent customer service from Jahari and the other 2 ladies that were there forgot their names but the customer service was top tier professional and everyone in there deserves a promotion and a raise these people know how to run a business I’m happy with my iPhone 15plus I would suggest everyone go here to this location T-Mobile this is the best service I ever had ??”
“I’m very happy Aldo was able to help me out . He was able to quickly set up service on a new phone I bought . Also , they do phone repairs and the quote I received here was much cheaper than the quote from Best Buy . I highly recommend this location for fast and great service ! Thanks again for helping me Aldo !”
10AM - 7PM
573 Keep Ave, Elgin“Outstanding in community outreach helping customers understand their options lowering my cutting cost and things I don't use Game I don't stream anything on my phone less data usage”
“Eric and John assisted us in getting an issue resolved. They also helped get my uncle on a plan that provided him basic services he used at a much better rate. They were very attentive to his needs and extremely helpful.”
“Rebekah Scheri was so helpful - I would recommend seeing her for all phone needs. I told her what I needed and she took action. I was really impressed with her help.”