“Best store in T-Mobile, I came to this store and they were helpful. There is an entire new team there so none of the older team is there who left a bad taste in my mouth about T-Mobile. I highly recommend this store! They found me the best deals and took their time with me! Thank you to the team and the Manager there Patrick Cagle”
“This was the best customer service I've ever experienced anywhere. Alex, is it unbelievable employee? You should cherish her and she just goes above and beyond the Call of Duty and she figured out how to activate my phone, which was extremely difficult due to the new technology. And she deserves a lot”
“Paris was great at explaining everything that exists about my phone and my son phone and all the accurate numbers and prices of everything very helpful and very polite and professional to speak to great for your company thank you very much awesome doing business with Paris G....”
“Randy was so amazing! He helped my mom and I pick that best plan for our family! Very grateful for his patience and kind attitude! He also spoke Spanish which made my mom feel more comfortable which was greatly appreciated”
“The experience from beginning to end was phenomenal. I made an appointment in advance and was promptly helped. Tyler assisted me with transferring carriers from AT&T to Verizon. He was very helpful, and went above and beyond to exceed expectations as a customer. I am definitely going to recommend my friends and family to visit this store as a result of my experience. Tyler, thank you for all your help in making this smooth and seamless!”
“Lars was fantastic.He got my text so I could receive them again. When I changed to the new plan I could Not receive. He was so patient with me and friendly. I can't say enough about him. He's been great. I will only see him. Thank you Lars.Lee Manzuk”
“Raven did an absolutely amazing job in helping me get my phone service transferred and everything up and running quickly and efficiently in record time! Will be back!”
“My experience at the Rolling Meadows Verizon was wonderful. Joey helped me with an issue I had with Zagg and my screen protector. He also believe me find a new case. Joey Ella’s very helpful, and he was very accommodating to all of the customers.”
“The BEST customer service EVER!!! Thank You Peter A. from the Schaumburg Store! I appreciate all the time and patience you had with us!! I know it was a process and Thank You!!”
“I went in this store thinking here I go again. Gonna be walking upset. Let me just try it out. And omg was shocked. Met an employee name Jazmin and she was exstreamly patient with me. Gave me what I needed answered all my questions and round up getting more stuff and even better stuff. No pressure at all. Wow! Definitely go back to her and the store in butterfield Rd. Aurora. Ask for JASMIN!! You won’t regret it..”
11AM - 6:30PM
621 W North Ave, Villa Park
Mobile Phones
“I had the pleasure of working with Ehsan today at TechStreet. I went in to try and purchase a slightly used MacBook. He was very knowledgeable and helpful when going over the options and pros and cons of each model. I was very happy with the purchase and experience. I would highly recommend.”
“This store is awesome I needed a new phone. Elliott set everything up helped get what I needed. Thought I’d be there long but I was in and out. Best phone buying experience I’ve had.”
“Very pleased with the excellent customer service at this Naperville location. My Samsung Galaxy S22 had a loose charging port. No matter which cable I inserted, they all came loose. Though his location is not nearby, I pass it often to a job site and after reading many good reviews, I decided to giver it a try. The technician was very courteous (forgot his name). If I could wait 15-20 minutes, he would let me know if the USB C connector could be fixed (loose solder connection) or needed to be replaced. He took it apart and found the retaining clip out of alignment, fixed it on the spot and charged me the $85 for his service. He could have claimed it required a new connector, order it, and charge me far more. I would not have know any better. Instead he performed professional service and charged the lower going rate. And it connects perfectly and charges very well again. Technical expertise, honesty, courteous customer service. I will refer this location to family and friends. John Lorens”
“George at your Elk Grove Verizon Store was an excellent representative for your company. He provided us with outstanding customer service. Not only was he very knowledgeable but also demonstrated professionalism. Both my husband & I upgraded our iPhones to the iPhone 15. We couldn’t have been more pleased with the service we received.”
“Great knowledge of plans and devices, attentive to detail and beyond helpful very professional and over all a phenomenal experience, want to in particular thank Beto very grateful for his time and help, strongly suggest coming to this store!”
“Victor was great at explaining the deals and promotions while also taking into account my need for a lower bill. I will definitely be coming back to downers grove for all my phone needs!”
10AM - 7PM
2210 N Main St, Wheaton
Mobile Phones
“I came to Verizon to upgrade my phone. Eric (Kane) was very informative about my options and let me know the current promotions. He also helped me stay within a payment plan than worked for me. The switch was seamless and the discount on accessories reasonable. During the wait, Eric (Kane) was very personable and efficient. I was out of there quickly and left a happy customer! Thanks!”
“I had a good experience with Kassy, such a great worker and good customer service. She helped me with changing my phone agency and was telling me everything about the changes and what Metro had to offer me as a new client with them. Now me my wife and in law are happy with our phone service so far. Thank you Kassy and keep doing what you do to make your customers happy!”
“Mariah was patient and fantastic to work with as we worked together on a challenge! I’ve stopped in twice recently, and both people were knowledgeable and truly helpful!”
10AM - 6PM
127 E Roosevelt Rd, Lombard
Mobile Phones
“Highly recommend this store. Had a cracked screen on my iPhone replaced. My phone was a struggle to charge because of the dust and accumulated filth. Syed disassembled and cleaned my phone. Suggested a case upgrade which I purchased as well. Great service and fix for a fair price. Phone looks and behaves like new. Thanks Syed!”
“Yaz and Jessica are awesome. They did a great job same day replacing my phone screen and were much more reasonable than anywhere else. Suppprt small businesses especially ones run by awesome people.”
“Went into the store to get info for new phone. Eric Reyes was fabulous. Was very informative and since we are older people he really explained every slowly and clearlyBest consultant ever.”
10AM - 7:30PM
2180 W Lake St, Hanover Park
Mobile Phones
“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
“Chris A. Was phenomenal. I switched over from another carrier to Verizon. He helped me while helping another 2 customers and was efficient and effective helping all 3 groups. I was in and out around an hour from trading in a new phone, going over plans and picking my phone out. Easily the best and smoothest time I have ever made a phone purchase. Would highly recommend anyone to go to Chris”
“This place is awesome great customer service by Jessica. Not only that she helped us with all the issues she was also kind enough to explain everything to us in full detail. Got a phone for my sons birthday Jessica actually went the extra mile great customer service great atmosphere great place to do business with. If you are shopping for a phone and for great customer service please visit this location lots of other Boost Moble‘s are not the same this one takes the cake thank you again Jessica for your time and your professionalism.”
“Incredible experience yesterday! My 85-year-old Mom bought a new cell phone from AT&T. But, before she could activate it, she lost it somewhere in her house... over a year ago. She finally found it and asked me to take it to AT&T so that they could activate the phone for her. One, she was embarrassed, and two, she couldn't hear the rep BECAUSE she's hard of hearing!I went into the Schaumburg store yesterday and the staff was wonderful and understanding and didn’t laugh at either myself or my Mom. I watched them troubleshoot various aspects of the phone and it was working in 22 minutes minus the 15 minutes needed to charge it so they could work on it! Incredible customer service and support..friendly and honest staff..integrity abound and they explained why they were doing the do!I guess there is "no dumb question" because I asked Alex, "is this thing supposed to talk to me like Alexa?" No...but I have been wearing my "Google Pixel" watch for six months WITHOUT it being properly connected to my Google account! The staff here "meets you where you are" in technology and teaches you how to use the equipment.. I'm a meteorologist and federal disability Advocate and I'm clueless about using cellphone technology. "Thanks, AT&T!"Feels like a future AT&T commercial...doesn't it!?”
9:30AM - 7:30PM
821 E Roosevelt Rd, Lombard
Mobile Phones
“I had a great experience with Megan. She helped me bring over my contacts and fix my email and phone settings. She was very thorough in explaining why my phone didn't port properly when I came in earlier. Thank you! Great job!”
“This story service is amazing. They resolved any issues without any delay. I am very happy with service and support and products. I recommend everyone this store. Julian is very good and knowledgeable person working over there and he helps with any issues or problems.”
“Excellent service!! They fixed my broken phone screen for a much better price than I was quoted at a lot of other places. Very honest being I know nothing about how much it should cost. Makes you wonder about the other places that quoted me hundreds more.”
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“I live 2 minutes away from the West Chicago store. I don't mind driving extra just to get great service from this store.I have nothing but great things to say about the way this store runs it's business. Always recommend to my friends and family!”