8AM - 6:30PM
507 N Prairie St, BethaltoOpen 24 hours
300 E Bethalto Dr, Bethalto“5 stars all the way. John was the one who took my car and helped me set up a tow for the next day. I have a 65 thunderbird and its nice to get someone who knows old cars! John was super friendly, engaged in conversation and made sure i was taken care of on drop off and that i had a way back. Friendliness and customer service is what makes a business and he provided it! Thank you ?”
“Had a rough morning with my vehicle. Alternator went bad on me. I called around and most places said they couldn’t get me in or look at my vehicle until about 2 weeks. Doug got me right in even though they were busy. Doug even gave me a free ride back home saying don’t worry about calling a taxi. Jeff was an outstanding Technician who walked me through everything. All I can say is I’m highly impressed with their customer service, skills, and efficiency. I am new to the area of Bethalto and I found my Auto Repair shop. Good people. Friendly environment. Great work.”
“I don’t think I will take my vehicles anywhere else. Danny is professional, skillful, and an honest mechanic. Your vehicle will be fixed correctly and professionally every time. In my opinion it’s worth every penny compared to going to a hole in the wall shop and dealing with those fiascos.”
“The staff are truly excellent. They are always upbeat and genuinely ready to help and get the job done. They don't browbeat their clientele and never try and sell you anything you don't need. Their facility is kept clean and orderly. They are prompt and courteous. I don't trust anyone else for my oil changes.”
“I can't say enough about my experience here. Had an e-brake go out while on a cross country trip. Took me in rt away. Expertly diagnosed the issue(s) and undoubtedly saved me from a terrible accident down the road. They consistently went above and beyond to ensure I was looked after while waiting for parts to arrive. Helmkamp is full of unbelievably kind, knowledgeable, fair and decent people. There's a difference between customer service and care. The entire team here cares. I'd come here for anything and everything if I didn't live on the other side of the country. Amazing amazing business who deserves to be uplifted and supported. I'm a fan and customer for life.”
“Had a great experience today and previous time coming to this place! My car was finished efficiently and I left feeling confident about my vehicle. My car is driving so much smoother. The employees were personable and honest which made all the difference! Highly reccomend, I will return! Thank you!”
“You can depend on Brad to tell you what is going on with your vehicle and then do the repairs for a reasonable rate. He doesn't try to sell you something you don't need. We have had our vehicles serviced there many times and have no issues. We will continue to take our vehicles to Prairie Street.”