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“I entered BMO 201 Grand in Bensenville around 1:00. Noticed I was the only client in the lobby. The teller ask if he could help and I explained what I had come in for and he asked me to take a seat. Seating for 10 minutes I could see a car park in the front parking lot, a gentleman entered the lobby and the lady seating by the door immediately existed her office and approached the other customer, she greeted him in Spanish, turned to me told me someone would be with me shortly. This is the manager who totally ignored me as a customer, but once she saw a familiar face she approached him in a professional manner. BMO Harris I don't consider myself second to anyone. I expect professional service when I enter a place of business. To be looked over and walked passed as you kindly wait is saying to me you don't care about every customer walking into Harris. I will be closing my account based on how your manager, manage. I came back to the same branch 1 hour later , and within 10 minutes I was taken care of by a teller. 201 w Grand Ave Bensenville, Il your Spanish manager ignored the only person in your lobby, Hispanic gentleman entered bank and she jumped to action . Tellers gave me excellent service manager needs customer service classes”
“I opened an account here about 2 or 3 months ago and my experience has been amazing. Specially Maria, whom I've dealt with in more than one occasion. They are ALL so respectful and courteous. Very service oriented. I'd rather wait in line at their drive up window for the GREAT SERVICE they provide.”
“I have been coming to this bank for about six years and never have. I had a bad experience always get my questions answered, and the staff is amazing jazmine is my goto banker..”
9AM - 1PM
123 Main St, Bensenville
Banks
“I had a good experience here. I came in to get foreign currency for a trip overseas. They were polite and did a great job managing my request for getting two different currencies. They have to order them in advance. Then they called promptly and let me know the currency was available.”
“I have been coming to this bank for about six years and never have. I had a bad experience always get my questions answered, and the staff is amazing jazmine is my goto banker..”
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“The lady who greeted me was very kind and helpful and very understanding. The attitude behind how she handled everything was just awesome. She definitely deserves a raise for her outstanding job”