“Amazing Credit Union! Kenia Delira helped me get approved for an auto loan to purchase a vehicle last year and my interest rate is lower than the national average. Highly recommend credit unions when taking out loans.”
“I’m excited to be a US bank customer. The epitome of professionalism and customer service is second to none at the Addison location. The branch manager Rafael and his staff are always friendly, knowledgeable, and eager to assist. From the moment you become a customer they make you feel special and appreciated by getting to know you on a first name basis. I have recommended my family and colleagues to US bank over the years and I have especially recommended the Addison location for the superb banking experience.”
“Joined the First American Bank about 3 weeks ago and my experience has been great!The team got me setup quickly and explained how the account works :)The bank also sent me a Thanksgiving card so sweet!The bank teller is also very nice as I stop by often to make depositsDefinitely recommend this bank to anyone in the area.”
Open 24 hours
540 W Lake St, Addison
Banks
“This location is a decent bank to stop at. The staff always come across as friendly. It seems to attract more demand than it appears to have the staff to keep up with at times, but I notice longer wait times at more banks over this past year. It is a little frustrating that the hours on their own website don't match the hours that were posted on their door, for example, this pic was taken more than a month ago and I just checked again and hours are different, so hopefully they update so others don't make the drive to learn they closed "earlier" than used to.”
9AM - 5PM
600 W Lake St, Addison
Banks
“Walked in for an appointment on the wrong date, but was quickly helped by Ruben who was able to find us someone to assist. Yesenia was also very helpful and took care of everything we needed. Thank you both for your excellent customer service!”
9AM - 5:30PM
1520 W Lake St, Addison
Banks
“Staff is amazing, always easy to work with. They always send a dog treat through the drive through for my pup when he's with me. Helped me with my account once I was married, but did not yet change my name. Love this location.”
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“I have and have had well over 20 different institutions for checking accounts, even ones at the "same bank", (different charter). I have never experienced such a helpful manager. Ita Reilly is very customer focused and has put in the extra effort and taken the time to explain in detail every question I posed, as well as providing helpful information navigating the bank's processes and procedures. When I asked questions not common knowledge, she followed up after talking to the appropriate people, and really went the extra mile by following up on my new account, to make sure everything was going well. I highly recommend this branch for your banking needs.”