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“Chebrah was an amazing person she helped me with the process of renting my space she was very nice and pleasant and has very good customer service thanks you chebrah”
“Nycole was very knowledgeable, friendly, helpful, and well informed on rates.
We felt comfortable seeing all the security.
We are happy that we secured our unit here.”
“If you're looking for a self storage facility that feels like home, Metro Self Storage is the place to be, and it's all thanks to the incredible manager, Scott!From the moment you step foot into the facility, you're greeted with warmth and genuine care. Scott goes above and beyond to ensure that every customer feels not just like a client, but like a friend. His friendly demeanor and approachable nature make even the most stressful moving days a breeze.One of the things that truly sets Metro Storage apart is Scott's dedication to building relationships with his customers. It's not uncommon to see familiar faces popping in just to say hello, share a quick chat, or even bring Scott a cup of coffee! This sense of community and camaraderie is something you won't find at any other storage facility.Scott's passion for what he does shines through in every interaction. He's always ready with a smile, eager to assist with any questions or concerns you might have. Whether you're a first-time renter or a long-time customer, Scott treats everyone with the same level of respect and kindness.The facility itself is impeccably maintained, clean, and secure. Knowing that Scott is overseeing everything gives you peace of mind that your belongings are in good hands. Plus, the rates are competitive, making it a no-brainer choice for all your storage needs.If you're in the market for a self storage facility that feels like family, look no further than Metro Self Storage. And when you visit, be sure to say hello to Scott—you'll be greeted with a smile and a warm welcome every time. Trust me, you'll leave feeling like you've made a friend for life.”
“Mr. Lee is amazing! His customer service is impeccable! I rented with Safeguard in the past just at a different location. But he was so nice and took the time to walk me through the whole process and explained everything so there were no issues or surprises!I also enjoyed the swing music while signing my contract!☺️Thank you again Mr. Lee!”
“Anita was awesome! We came in to check out the rental space and she was super helpful. She did a great job explaining everything and knocking out the rental paperwork quickly. Highly recommend this location for your storage needs!”
“i personally visit this location,. i like the customer service . customer service assiciate .Abel have good knowledge abut the service and price rates. i highly recommend this place . excellent customer service .”
“Reserved online and went in person to verify, Anthony was a huge help in walking is through the options. Returning a few weeks later to move in, Chiquita was very helpful by taking a break from cleaning to make a new lease to include my spouse, and filing proof of insurance. Facility is very clean and well run.”
“This was my first time using a Lifestorage and I loved it ! Cesar Morales the manger made it so easy and quick to move and go. He taught me how to sign up online and help with the perfect size for what I needed. Everything fit and was an easy process! Thank you Cesar and Life storage !”
“Patrice and Jimmy were the best! Upbeat, chatty people who made my experience fun and easy. Extra space storage gave me a great deal as well, I’m super happy with the service and people”
9:30AM - 6PM
1331 S 55th Ct, Cicero
Self Storage
“NANCY BANOS was soooo incredibly helpful and insightful for my new space! Moving from one Extra Space across town into this space is going to be great with all the tips and such. Thanks, Nancy!”
“I have never used this storage space company before and so was a bit new to the system, etc. The manager of the West Loop location was patient and understanding to help me figure out the best space and size including transferring units after booking through the main service number. I recommend walking into the location to be serviced in order to understand where your unit will be located in the building.”
“I went in today to get a storage unit. And the lady there I think her name was Leandra, was very nice and professional. I think I made a great choice choosing this place.”
9:30AM - 6PM
5701 Ogden Ave, Cicero
Self Storage
“Employee was very friendly and helpful. The facility was clean. My only problem was leaving. One sign says not an exit and another says exit. Then you have to get out and push a button that's it if the way”
“The young lady in there, her name is Dil, she was very polite and courteous. Went in and out as a breeze and got my storage needs met! Excellent customer service, I would love to do future business with this company”
9:30AM - 6PM
3657 147th St, Midlothian
Self Storage
“I spoke with Tanya at the Midlothian Illinois location and she was awesome! She answered every question and was very knowledgeable and helpful. In a world where customer service has gone by the wayside, she knocked it out the park.
Thank you, Tanya.”
“Roxanne, the property manager, makes all the difference. It’s just an random storage place without her, makes you feel like you’re part of a friendly community.”
“Great experience! Everything was smooth, effortlessly, and great! Came in and had an issue. Randy worked hard and effortlessly to get it done! Excellent customer service!”
“I’ve had a great experience at this storage facility, and I want to give a special shoutout to Jessica Diaz. She’s been incredibly helpful and attentive throughout my time here. Whether it was answering my questions or making sure everything was running smoothly, Jessica always went above and beyond. Her professionalism made the entire process stress-free. I highly recommend this facility, thanks in large part to the excellent service provided by Jessica.”
“Life Storage folks are great! It was super easy to set up over the phone and my locker was ready for me when I got there. On move out day, Ray was super helpful with closing out my account. Would highly recommend. Super convenient especially for West Loop area!”
“Im very pleased with the on site staff customer service was excellent I've been to other places in the past and none of them compare to this place ..highly recommend”
“Today got my new storage, store manager, LaShawn Mills was great explaining the process and showing me the storage options. Very professional and helpful. Thanks for your help, will be referring LifeStorage to family and friends.”
“I have had nothing but great energy, and management, from the staff at the Berwyn Extra Space Storage facility at 13th and Harlem. I originally rented a space online; then realized I needed More space and rented another small unit online. However, the two units were in separate buildings, very inconvenient, and I Still needed more space. I decided to actually talk with the very Live people working in the on-site office to see what could be done to better serve my storage needs. Elizabeth helped me find a space large enough for all of my stuff, and transferred or refunded my costs from my bad storage choices. I did need to "vacate" the smaller storage units within 24hrs, so I recommend you keep that in mind if you notice that you've make similarly bad storage choices. I had no problems reaching the 24hrs policy. There are enough carts, with great wheel systems, for me to easily move my stuff.
The takeaway? Go into the office; talk with a real person that can help you get the right sized space for your needs... the First time. At this Berwyn facility, I recommend Elizabeth as the go-to for assistance. She is very knowledgeable about what she does, and has a very personal touch.
5 Stars 'cause they wouldn't let me give 10 Stars!”
“The establishment was clean. Carol and Pedro were extremely helpful and thorough with their explanation of services, products, and pricing. I highly recommend. The location is accessible and convenient.”
9:30AM - 6PM
901 W Adams St, Chicago
Self Storage
“Jim I believe is his name, has been wonderful. The storage facility is always so clean, and there is never a worry for anything. I’ve been a customer for almost a year because of this location alone and their staff.
Keep it up guys!”
“We have 3 units at this location. Every experience there has been 10/10, and Dominique has been extremely helpful and pleasant to deal with on each occasion. Exceptional customer service.”
“Great place to go to is very easy and convenient. The staff is very friendly and welcoming. Amber was magnificent in showing me around and very through couldn't of asked for better service.”
9:30AM - 6PM
1015 N Halsted St, Chicago
Self Storage
“I had a really easy time getting everything I needed, during a really stressful time! America did an amazing job getting us in and out quickly, setting us up with everything we needed, and sharing a few laughs along the way (which was really helpful, to be honest)”
“Cristian and Otis were friendly and explained everything very thoroughly. The site has some cosmetic issues but the Manager said he’s currently working on it. Love to hear it”
“Want to give a shout-out to Raina, front desk employee who was awesome during my orientation & has gone above and beyond helping me since then. She has a great attitude, superb customer service skills & very efficient. Thank you, Raina! Really appreciate your help. MG”
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“Antonio was very professional showed us a unit and es able to accommodate prices and needs based on information given. Units look clean. The only thing I didn’t like is asking for reviews prior to signing a lease for unit. Great work and very professional”