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“The customer service at this store is awesome. Employees very respectful and approachable about Any problems you have. Got service right away and they helped resolve the problem that I came in for.”
“Vivek —is the guy to see at Glen Ellyn , Illinois, Verizon store. Spent time with us, informed us of promo’s, and friendly. What more can you ask for now a days you. 6/5/2024”
“Aimee was very knowledgeable about all the products.
I needed a data plan for my business mobile hotspot.
And she took the time to explain the service and plans to follow in a few days.
Highly recommend and I will be back.”
“Raul was great to work with made the whole experience of upgrading phones less stressful. Went out of his way to explain the whole process and even applied the screen protectors for us days later.”
“I really like going to this store because of the service they offer every time I go, Jocelin is super kind and intelligent, she helps me with everything I need. Thank you very much Jocelin, I hope you are there for a long time.”
“Jaime Garcia was a very knowledgeable, kind, patient and stellar employee. I needed to switch from Tracfone to AT&T and go on my wifes account with my phone. Had a 11-year-old Galaxy S7 phone that was not compatible with their network so i ended up purchasing an S24 that same day. Jaime walked me through everything, gave me plenty of time to make an educated decision and was super chill and had a great attitude throughout everything. We walked out with everything figured out thanks to Mr. Garcia. Great guy!”
“Awesome service! Najeh and Cecy customer service care is top notch. They made me feel welcomed and like part of the family all while providing the best service. Lifetime customer just because of both of these wonderful people.”
“WOW! Sam gave us terrific service. He communicated promptly, and did exact what needed to be done to fix my cracked screen.I got a new case, a screen protector, and a warranty, all for a very reasonable price.Highly recommended.Thanks, Sam & Always Cellular.”
“When I lost my phone, Josh M spent lots of time helping me find the best & most affordable option for replacement. The next day my phone was returned to me, and Josh M was able to fully refund me and set up my old phone again. I HIGHLY recommend him! He will work with you for whatever you need!”
“I wanted to come on google for the first time and review this store. There was a young lady named natalie in the store the nicest person youll ever meet. She helped and took care of my needs. Amazing store. Amazing person.”
10:30AM - 7:30PM
929 E Irving Park Rd, Streamwood
Mobile Phones
“Just had to let you know what a good job Anderson did for me. I was in a desperate situation with my phone and went to my go to Cricket store for help. Anderson understood the problem I was having and was determined to solve it. Anderson is very knowledgeable, patient and doesn't give up. Anderson is an asset to Cricket !”
“We are very grateful to Chris A. for helping us upgrade to a new phone and update our account.
He worked hard to get us the best deal and easily flexed our priorities. This is my new favorite store! Fantastic customer service.”
10AM - 7:30PM
2180 W Lake St, Hanover Park
Mobile Phones
“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
“I went to this store because I spoke to someone on the phone and they inadvertently put my information with the previous customers name that they were working with. I spent approximately eight hours with Mario, who worked diligently to correct this error. He was polite, professional and had the patience of a saint. Thank you Mario for all of your hard work.”
“Alexander & Rosa were extremely friendly, knowledgable and patient during my visits. I had an unusal task for them and they solved it with flyinh colors. Went back a few days later with an issue and they were just the same and solved it quickly!! Highly recommend!!”
10AM - 7PM
2210 N Main St, Wheaton
Mobile Phones
“I came to Verizon to upgrade my phone. Eric (Kane) was very informative about my options and let me know the current promotions. He also helped me stay within a payment plan than worked for me. The switch was seamless and the discount on accessories reasonable. During the wait, Eric (Kane) was very personable and efficient. I was out of there quickly and left a happy customer! Thanks!”
10AM - 7PM
517 Main St, West Chicago
Mobile Phones
“10/10 very good service! I changed my phone and they helped me rescue my contacts. Very friendly. I don't know much about technology and here they treat people with respect. Thank you Sonia.”
“Excellent service!! They fixed my broken phone screen for a much better price than I was quoted at a lot of other places. Very honest being I know nothing about how much it should cost. Makes you wonder about the other places that quoted me hundreds more.”
“Nick was very nice and friendly he was very helpful and provided great customer. The store closed at 7 and he stayed more than that just so we could be helped with.”
“AMAZING!!! I had my screen fixed by Cubano and he had amazing customer service. They fixed my phone screen in 40 minutes and at a good price ! They also gave me a screen protector”
“I’m very happy Aldo was able to help me out . He was able to quickly set up service on a new phone I bought . Also , they do phone repairs and the quote I received here was much cheaper than the quote from Best Buy . I highly recommend this location for fast and great service ! Thanks again for helping me Aldo !”
“I live 2 minutes away from the West Chicago store. I don't mind driving extra just to get great service from this store.I have nothing but great things to say about the way this store runs it's business. Always recommend to my friends and family!”
“Adrian went above and beyond for me at the store. He helped me upgrade to a new phone while provided such a wonderful customer experience. He was patient and cracked a few jokes during the whole process. Give this man a raise, he deserves it. Just a wholesome human being.”
“Ivan Pagan went above and beyond to help get my phone back working today contacting Verizon to resolve the problem . He was very patient and showed great customer service.”
9AM - 7PM
1440 Lake St, Roselle
Mobile Phones
“This store is awesome I needed a new phone. Elliott set everything up helped get what I needed. Thought I’d be there long but I was in and out. Best phone buying experience I’ve had.”
“Nick was exceptionally excellent with his customer service skills and very patient with me and helped with his problem solving skills and his knowledge! Love the customer service he provided !”
“Best customer service I’ve had in a long time! I work retail and know how hard it is to help multiple people and keep a smile on your face. Jose is a pro especially with only being at the store for 6 months. He single handily helped 8 people with multiple problems or just a simple payment. He had all the info and answers for every single person including myself. Great job this guy needs a raise!”
“I was so impressed with the mobile repair service I received. The technician was friendly and knowledgeable, and the repair was done quickly and efficiently. Highly recommend this service for anyone needing phone repairs.”
10AM - 7PM
920 Villa St D, Elgin
Mobile Phones
“This place is awesome great customer service by Jessica. Not only that she helped us with all the issues she was also kind enough to explain everything to us in full detail. Got a phone for my sons birthday Jessica actually went the extra mile great customer service great atmosphere great place to do business with. If you are shopping for a phone and for great customer service please visit this location lots of other Boost Moble‘s are not the same this one takes the cake thank you again Jessica for your time and your professionalism.”
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“I came in this evening to pick up my new phone and to have everything transferred. The store manager, Jim stayed an hour past closing time to make sure everything was transferred and that I was happy with everything. He never rushed me and was truly FIRST CLASS!!! He also gave me a great deal on my accessories!!!!
I hope this branch appreciates him and pays him well. HE DESERVES A RAISE!!!!!!
Thank you Jim.”