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March 2024
Terrible customer service , elevator broke for 2 weeks , Manager did not inform customers Can not remove items from storage and manager did not offer a credit or any help
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September 2019
Walked in to rent a unit because I needed extra space and did a little research online. Showed the lady behind the counter storage rates on my phone and told me, "this is u-haul" and walked away. No sales pitch, no effort in trying to rent me a unit. An abrupt way to end a conversation. Very unhelpful. Zero stars.
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May 2019
I had to adjust my Husky hitch for my camper, as it required a hydraulic drill. I took into the Route 59 location, as I have done in the past with great results, and Jeremy was able to take care of it right away.