“Debbie is amazing for 7 yrs I’ve had my locker here she always bends over backwards to help me. My locker is always clean no bugs or mice like other storage places. I’m very happy with my choice here. Sincerely Katherine K”
“great experience working with them! Their customer service goes above and beyond. The salesman i worked with took care of us every step of the way! i would recommend them and i can't wait to work with them again!”
“Alexis really knows her staff! I needed to purchase a vehicle and she referred me to Malissa at a sister location. I couldn't have asked for a better fit! Alexis matched us perfectly. Alexis knew I was nervous, the situation i was in, and made me feel at ease letting me know she reach out and have someone call me. I am so thankful that Enterprise works together the way they do. They really do care about their customers like family. Thank you Alexis!!”
“Natasha is truly incredible! SO friendly, accommodating and kind!!! She helped every step of the way with our reservation, and never seemed inconvenienced. We will certainly return any time we need a uhaul again!!”
“We like to do business with local businesses, and this Uhaul is in our neighborhood. We got the vehicle we needed, and it was an easy process. The staff were personable and made the process go smoothly. We will use them again and recommend the BP gas station and Uhaul truck services.”
“Quick Movers did a phenomenal job! They were not only quick, but prompt, professional, meticulous and polite. If I could give them 10 stars, I would. Easiest move I’ve ever had.”
“I highly reccomend this location. The staff was very friendly and helpful. I was extremely happy because they were the only location with the truck I needed to rent.”
6AM - 7:30PM
1250 N Orchard Rd, Aurora“Excellent service at a fully stocked U-Haul…place has everything! Bob, Carlos, and Matthew are wonderful, professional, and happy to help every time I visit! When renting a trailer, Bob took the time to inform me of details that are easily overlooked!”
7:00 AM - 7:00 PM
195 Illinois Rte 59, Aurora“What a world of difference between the customer service at this location vs the Uhaul on N Washington (mr qwiks). The employees at this location went over the top to make picking up a van that was supposed to be supplied by another location easy and pleasant. They even apologized for the poor customer service at the other location. Dropping off - just as easy. Highly recommended.”
7:30AM - 6PM
1311 N Lake St, Aurora“?EDIT. So I've since talked to the on-site staff, and he was very helpful. However... the general customer service call center (the ones that your phone calls go to when the actual site staff aren't available) were unprofessional and RUDE!!!!and they will apparently just try and argue with you instead of actually helping or finding out who can help. Especially Carlos. He wouldn't even let me speak to a supervisor. He asked me why I wanted the supervisor, and then hung up on me. He was horrible. He left my mother in tears after that call. I've since talked to the supervisor. She was professional, but she needed better employees.I'm just happy that the on-site staff at both the pick-up and the drop-off locations were very nice.”
“I moved recently and went to the close Chevy dealership only to be disappointed in the price, service and knowledge. This time I came back to Coffman and won't go anywhere else even though it about a 45 min drive now. Very happy with Coffman service.”