JCPenney is a large department store offering apparel, home furnishings, and beauty products. Customers report a very clean, organized, and upgraded store that is different from its past, featuring national brands like Adidas, Levi's, and Rayban, as well as private brands. A Sephora is also located inside. The store provides useful services like Amazon returns, which can come with a coupon. While parking at one location is noted as inconvenient, another is mentioned as more efficient. Reviews highlight positive experiences with specific departments. The portrait studio receives praise for wonderful, personable service, with associates skilled at working with children and helping customers understand photo packages. The apparel section is appreciated for having needed items, like suits for last-minute occasions, and for helpful sales associates who apply unknown discounts. Customers express gratitude for the store's survival and have shopped there for decades. Overall, experiences are described as great, with stunning results and seamless service.
