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“VICKIE OPEN TWO ACCOUNT HASSLE FREE QUICK AND EASY ! STRONGLY SUGGEST VICKIE GETS A RAISE AND HIGHER POSITION. I TELLING ALL CO-WORKER AND FRIENDLY IN ARLINGTON HEIGHTS ! THE AAEC CREDIT UNION MAKE YOU FEEL LIKE FAMILY.”
“I usually don't do reviews, but I will say this one is well needed. Talk about knowledgeable and knowing your job very well? I sat down with Mark Dice, he was so nice, helpful, and hands down professional. His service was everything I needed and I'm sure other's need as well. If you're looking for someone professional and actually cares about helping others, it will be Mark. Thank you so much for your help and time!”
“I have been dealing with Village Bank and other Wintrust Banks for so so many years and ALL the employees have been so kind. Dolly has been so kind and I have dealt with her on alot of occasions. Tommy really made an impression with me when I go to the cashier window. Both of them show a very genuine concern for people that they deal with. Keep up the GOOD work.”
“Very good experience… thanks to salpie khachadoorian for her very professional and friendly help, she can help you with any transaction! (she can also help you if you speak Spanish)”
“I usually don't do reviews, but I will say this one is well needed. Talk about knowledgeable and knowing your job very well? I sat down with Mark Dice, he was so nice, helpful, and hands down professional. His service was everything I needed and I'm sure other's need as well. If you're looking for someone professional and actually cares about helping others, it will be Mark. Thank you so much for your help and time!”
“I had the pleasure of dealing once again with Dina Eliopoulos. The first time I had her, I had such a good experience, and I was blessed once again to get her second time. She gave me great customer service with a smile. She’s very knowledgeable and made me feel very comfortable, with no pressure at all. I also noticed another asset of this beautiful person her coworker, Nataliya Kalaydzhieva. The two of them work so well together, and all I did was laugh. I told him they were so good together, and I want to come in just to sit and watch the show when I have nothing to do. These two are truly an asset for your company and I thank you for hiring them. The other lady behind the counter as a teller just sat and watched and didn’t get involved or say anything so I didn’t feel she was part of the team. Not like Natalia and Dina.”
“I came here because my local Chase Bank doesn't carry foreign currency on hand which I needed for a currency exchange. They referred me to this location because they have it on hand and they were so friendly and helpful here! I've never been to this location; it's so big and clean, well-maintained with a great atmosphere! I didn't catch the names of the ladies who assisted me but they were so happy to help and extremely polite :) great experience all around and I was in and out in less than five minutes!”
“I had the pleasure of dealing once again with Dina Eliopoulos. The first time I had her, I had such a good experience, and I was blessed once again to get her second time. She gave me great customer service with a smile. She’s very knowledgeable and made me feel very comfortable, with no pressure at all. I also noticed another asset of this beautiful person her coworker, Nataliya Kalaydzhieva. The two of them work so well together, and all I did was laugh. I told him they were so good together, and I want to come in just to sit and watch the show when I have nothing to do. These two are truly an asset for your company and I thank you for hiring them. The other lady behind the counter as a teller just sat and watched and didn’t get involved or say anything so I didn’t feel she was part of the team. Not like Natalia and Dina.”
“They are always awesome. They help me understand how to keep my account safe and help with any problems. Was there today without an appointment about a scam email and they assured me that the money was not taken and helped me feel relieved! Thank you so much for your help.”
“REY. This review is all for REY and I couldn’t find this branch on Yelp.He worked the drive through banking on Wednesday July 12 2023 around 1145am when the ATM I drove through acted like it gave me cash but didn’t. If I could attach a video, I’d show you what I mean. NOT COOL, ATM. Trying to steal $300 from me. So I backed up while having a panic attack because I don’t know about you, but I can’t afford to have an ATM eat $300. I had already gotten the text notification that the money has been withdrawn and I had received no money. So I pulled into the drive up lane closest to the bank so I could scream at a human being, and that human being happened to be REY, and he was so cool and collected and calm and got everything under control, reassured me that I did not get double dipped when he gave me the money that the machine did not, apologized on behalf of the machine, and even offered me a lollipop. It was not at all patronizing. It was actually very reassuring. I’m a middle-aged woman who was having a panic attack, so he should win every customer service award in the book.And BTW…… this was the second time that Chase ATMs have said that they gave me money when they didn’t. The first time it was only $40 and I was in a hurry so I got screwed out of it. But $300 was not gonna fly. That’s a CHASE issue not a REY issue though, so REY gets five stars.CHASE, give that man a raise ……. and fix your ATMs!!!!!!!!!!!!!”
Open 24 hours
1828 N Arlington Heights Rd, Arlington Heights
Banks
“Excellent service, excellent orientation of the services provided by the bank and all its products, the bank staff and especially Mr. Javier Prieto, are very attentive and diligent. Yes I recommend it”
“We love our local BMO branch! Super friendly team and beautiful new full service location with drive up, ATM and safe deposit boxes. We always take the kids here and they enjoy learning about banking and getting a lollipop.Competitive CD rates and knowledgeable bankers!”
“The people at this branch are always nice and helpful. Sometimes it’s a little slow at the tellers but that’s most likely because I don’t carry my CITI card with me. Overall, I’m very satisfied with the bank and this branch.”
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“We opened a kids account and had the most awesome of experiences. Ryan Neubauer was excellent and answered all out questions. Good work young man! I have been in the Credit Union world for 20 years and can recognize a good CU. Metro is excellent. I will be back to open my own membership soon.”