Banks in Mount Prospect, IL

22 locations found near Mount Prospect
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“Unlike what some people are saying on here, this Chase location is one of the most attentive, friendly, and professional branches I've ever been too. And to address other reviews...1. They DO have after hours atms (you have to use your debit card to get in, theres a slot to the left of the entrance where you put it in and then you pull on the door to open it and get inside)2. Even when customers are screaming and swearing at the people who work here they are professional and even apologized to me for what happened even though they didn't do anything wrong. Theres always gonna be "Karens" in the world3. I clearly love my local Chase bank and cannot say enough good things about them. I'll never bank anywhere else. Love love love Chase!”

3.7 Good18 Reviews

“I helped my aunt open a new account at this bank near her house. They were very pleasant and helpful. She had a lot of questions and they explained everything to her with patience and respect, which we both appreciated. She doesn't have a lot of money, but she felt secure with her new account.The inside of this bank is really clean and well-kept. They practiced social distancing and were respectful of her age, etc. I would recommend anyone toped a savings and checking account here.”

3.7 Good12 Reviews

“We've been banking with this branch since our move to Mt. Prospect. We love the employees. They are cheerful, helpful, knowleagable. It's as if we are going to a small town bank, that greet us by name! They never show frustration and are ALWAYS pleasant”

3.5 Good11 Reviews

“Branch Manager Jordan was absolutely brilliant dealing with my issue, and showed incredible follow-up when he could have taken the easy road out and denied to help. He really went above and beyond”

5 Superb2 Reviews

“I'm a customer of the Dempster and Elmhurst road branch....All staff here very helpful.. very polite... very nice people to do business with.....I don't want to bank anywhere else...Joe Sperando”

3.4 Good10 Reviews

“I wasn't feeling well and my boyfriend asked the kind teller for some water. Not only did she bring me a cold cup of water she gave me her snack so I'd feel better. I'm not sure of this tellers name but thank you for going above and beyond.”

3 Average26 Reviews

“Our mortgage was recently changed to PNC Bank so we scheduled a time to talk with Thelma Lugo Gonzalez, and was very satisfied with her knowledge and experience in our matter. Most definitely 5 star treatment we were givin, and now has us thinking about transferring some of our other accounts to this Bank "branch" because of the professional manner and curtiousy. Thanks again and I can see why more people want to use PNC Bank. Excellent employee's”

2.9 Average7 Reviews

“I've been with this bank for several years. I don't know how much I can say I appreciate the call center staff and being rerouted and given incorrect information. Then a "Donna" in the domestic disputes department with her uncaring attitude and nonchalant behavior, ? I was going to just delete everything for this account. But, when I saw they reversed the overdraft fee, I did calm down a bit more. There are some good and definitely a lot of bad.”

2.8 Average25 Reviews

“I went here on New Years Eve, thru the drive thru. The woman that took care of me was amazing. She was extremely helpful, and, very friendly. I came back a few hours later, to do more business and she recognized me and said she was glad to see me back again. The Huntington employees seem so much nicer than the previous TCF ones were.”

2.7 Average9 Reviews

“"I had the pleasure of working with David for both my personal and business accounts, and I couldn't be more satisfied. His expertise and dedication in addressing all my financial needs were exceptional. David's personalized assistance and attention to detail truly made the process seamless. I confidently give him a 5-star rating and highly recommend his services."”

2.6 Average24 Reviews

“I have found the staff at this branch consistently friendly and helpful. Swati Gandhi recently helped me make some changes to my account, and she did an outstanding job. Keep up the good work!”

2.6 Average36 Reviews

“The Friday evening staff was super helpful and friendly today! They were able to accommodate us without an appointment. While we were being helped we witnessed them handle a rude customer in a professional manner as well.”

2.5 Average33 Reviews

“The staff member who helped me at this location was super helpful, however not as informative about the whole process. I was looking at information about refinancing car loans and this person didn't really have a clear understanding of the next steps in the process. I felt a little blindsided by the end of my interactions with people over the phone because she didn't give me a clear overview of the process.”

2.4 Poor39 Reviews

“After having a negative experience at another branch we were ready to leave Chase bank as a whole. This branch redeemed itself and provided an amazing experience. A teller who I believe was named “Art”, was incredibly helpful and patient with us. Will be coming back!”

2.3 Poor63 Reviews

“Not too busy branch and teller was prompt and efficient. That is not the usual service I get from this bank locations - moving forward , I am making this my home branch.”

1.9 Poor62 Reviews

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