Cell Phone Stores in Alton, IL

“Thought I needed a charging port. He looked at it and said," If you don't mind, I may be able to save you money". And he did. Instead of $80 + tax I spent $30. Definitely will go back with anymore problems.”

“Nathan was the best! So patient and understanding while multitasking to get us in and out as quickly as possible. He stayed past closing to complete our transactions and customer service skills were excellent!”

“I needed help setting up my phone that I received in the mail so I came to this store and I'm so glad I did. Jerrica helped me with setting up my phone and answered all my questions with no problem. Great customer service all around.”

“Great store. They even corrected what another T-Mobile store messed up on my account. Very trustworthy store and staff. I pass 3 stores to come to this one. I will continue to do so for awesome customer service.”

“Kudos to 2 girls working at Alton Cricket today Friday at 2. I am needing help frequently and these 2 are always friendly, knowledgeable, and solve my problems. They are KEEPERS”

“I am one that is huge on good honest customer service, knowledgeable staff, and effort. I live about 35 minutes away from this store in Missouri however due to how great they were to a good friend of mine I figured I should give them a try. The Boost Mobile near me tried to charge me $290 for 2 free phones, 2 single plans (even tho I asked for a multi-line plan and tried to force sell me all accessories and said if I didn't buy their bundle that the phones would cost me $99 a PC. NO THANK YOU!!Yesterday from the moment I called the Alton Boost store to verify promotions and general pricing to the moment I got home and actually had service I can say without a doubt I will not go any other phone store but ALTON'S BOOST MOBILE!!!While Chuck was busy transferring my phone numbers to the new phones he confirmed everything with me as the process went along. The store would go from just myself being the only customer in there to 4 or 5 others customers. Every single customer walked through the door was greeted with a genuine hello, how can I help you and everyone of them had entered the store saying "Hey Chuck" and every single customer walked out the door satisfied with in 10 or 15 mins from the the time they arrived. From assisting with payment processing, putting new cases or screen protectors on a device, to insuring that my service transfer was completed properly. The obvious pride Chuck takes in providing stellar customer service, his knowledge of Boost service and and the phenomenal reporte he has with the customers is rarely seen anymore when in a retail store. It was worth the drive to visit that store. I honestly do not remember the last time I walked out of a store feeling like my business was more than just a transaction.5 STARS isn't near enough to say thank you for the best customer service experience that I have had in a long, long time. No shady bs, no crabby staff. They go above and beyond to help each and every customer.For the 1st time in 2 years we can finally use our cel phones at home. ????????????”

“Michelle is the best. She saved me money on my Internet and tv bill, and even got me wireless service for WAY cheaper than I was paying with my old provider. Her attitude and the way she was caring through the whole interaction makes me never want to go to a different store again!! Thank you Michelle!!”