Lowe's ProServices is a store described as overall clean, with fair prices and great inventory. The staff are noted as super friendly, helpful, and nice, often going out of their way to help customers find exactly what they need. Employees handle frustrations and concerns easily, with excellent customer skills that customers feel should be acknowledged. The store is also willing to match competitors' prices for the same product, a process handled at the help desk with a manager. While the staff is very helpful, some customers mention having to search to find somebody and would like to see more availability. The store manages its stock carefully, sometimes offering discounts to move seasonal products or bulk items, though policies on selling all of a product in stock can vary by manager and location. The checkout experience is frequently pleasant and helpful. Customers express strong satisfaction, feeling they are in good hands and often planning to return.
Connor at the Pocatello store is so amazing!!! We bought a heater there today and it broke 💔 but he made the exchange with a built one. He handled our frustrations and concerns so easily. His customer skills should be acknowledged and he should get a raise.
November 2025
I live a block away from Home Depot but come here more often. Every time HD is out of stock lowes has it.
November 2025
Great store to shop in for what ever you are looking for.
