Horizon Credit Union has received positive reviews for its friendly and professional staff, making banking a smooth experience. Customers appreciated the helpfulness of team members like Hannah, Tammy, Anabel, Horvin Garcia, and Jaxson, who went above and beyond to assist with various needs. Anabel was especially praised for her knowledge, clear explanations, and willingness to help regardless of whether customers decided to take out a loan. She made clients feel welcomed and well-informed. Horvin Garcia was noted for his dedication and ability to connect customers with lenders, as well as his friendly personality. Jaxson was recognized for his kindness, humor, and willingness to help find solutions, often going beyond expectations. The staff's professionalism and dedication have led many to feel confident in setting up accounts, including business accounts, and handling important financial matters like car loans and first-time home purchases. Overall, Horizon Credit Union offers a welcoming environment with staff committed to providing helpful and personalized service.
Anabel was awesome to work with. I am shopping around for the best rates and a questions about the high rate environment and she was very willing to help out regardless if I get a loan through her or not. I can tell she is very knowledgeable and well versed and answered my many questions clearly. Great gal to work with... read full comment
July 2023
Anabel was awesome to work with. She was helpful and took the time to explain, and answer any questions we had. She made us feel welcome.
July 2023
Anabel Ballesteros was so helpful in helping me refinance my vehicle! She gets 5 stars!