-
October 2023 by Mindy T.
I love Fred Meyer, I mean common they were the only "General Store" in Idaho until Walmart (which was looked at as an oddity. It was late 1999 or 1998 when Walmart came to Boise. Fred Meyer has always had quality products, household, housewares, furniture, decor, clothing, intimates, fantastic produce, meat, deli, and ahead of all the little pop ups when it comes to the new trend in consumer food products "vegan", "organic", "gluten free" and they continue to grow and remain the front runner. Their prices were beet by Walmart before Covid if one does not utilize the reward system, ads, coupons; both electronic and paper. I save more and get better products from a Northwest local supply chain supporter with amazing products and service. You have to utilize your rewards and don't miss the Founders sale. We actually on vacation went to the first Kroger (and still the corporate store) in Oregon. It's multi level and awesome. I love FM. Two of three of my children work for the company. They started while in high school. They are great employers as well.
-
August 2023 by Tony B.
I went to the pharmacy on Fairview and Locust Grove as I do every month and when I showed my alternate ID (which I've used there several times already) the clerk didn't want to take it because it wasn't easy enough for her to process. Most of the clerks are pretty good about this, but the one I got today was a bit bossy, even going as far as advising me how to manage my payment cards online, though I didn't ask her for any advice. Not good in a customer service situation. She seemed to be having a bad Monday and to need someone to take that out on. Look's like it's time to take my business somewhere else.
-
August 2023 by Mela Mela
Poor customer service. Called pharmacy directly, placed on hold by pharmacy technician. Was on hold over 20 minutes with call going back to customer service desk multiple times which kept placing call back on hold despite having been made aware of hold time.
-
July 2023 by Amanda P.
HORRIBLE EXPERIENCE. I was charged twice and after an hour on the phone and being hung up on twice I still have no help and will.be calling my bank. DO NOT USE THEIR ONLINE OREDER FEATURE!
-
January 2023 by PAUL ADAMS
The Techs are the only reason I stay at Kroger pharmacy. The pharmacy is understaffed, with no onsite management, it's all managed by out of state regional managers. Pharmacist turnover is ridiculous!!
-
November 2022 by Rick G.
First, I really love Fred Meyer (FM) stores as a whole so this review is limited to the donut operation only. Bakery is great overall but donuts severely suffering and are a waste of time and resources if they're not going to do it right.I have tried FM every since I moved here and have been pleasantly surprised, by both product and service. GREAT store and great people. However, the donuts never turn out right. They're stale, even when they come out fresh. It seems like they prepare these the day before in every instance. They have a brittle and hard texture with marginal flavor. Any donut, any time.I would recommend Ridley's in Star. They have the BEST donuts!
-
November 2022 by Kristal Cilley
The worst!! Long lines & takes hours go get prescriptions filled. Do better Fred Meyer! This has gone on long enough.
-
November 2022 by Matthew B
The pharmacist lady working there is tempermental, impatient and altogether rude...she complains about working for FredMeyer for 30 years and not getting a raise. She does not like running discounts because it cost the pharmacy so much money they will go broke. The last draw was when she said Republicans with Deep Pockets are the reasons for crazy drug prices. We have used them for years, but o more. Will e sending Rabbi an e mail.
-
September 2022 by Michelle B.
I can't believe that i always have a problem when i come to this store... this particular visit just like several others i was checking out and always notice the clipped digital deals do not apply correctly and you have to call someone over to adjust it. Starting to wonder if they just hope you don't notice. Also i visited Starbucks inside Fred Meyer and the worker named jack was so rude. I started to ask him if they had a particular cup and he cut me right off and said what is out is what i have... no manners... let the lady finish her sentence... I'm gonna start shopping somewhere else... the pharmacy sucks here too..
-
August 2022 by Mike A.
After purchasing their Annual boost program I selected do not substitute on several items they substituted them all they wouldn't give me a refund they told me I could have an in store credit. they should return my money the same way that they took the money. I called to complain and they hung up on me. Buyer beware this is a scam
-
August 2022 by Robin Sumpter
I've been w this pharmacy since this store opened. They treated me like family until COVID hit. They became short staffed and seemed to have a lot of new people and high turnover. I almost switched it was so bad. But in the last few months they have stabilized and things are better. The current staff are both professional and personable and no more long lines. I'm glad I stuck it out. Sometimes having patience and empathy is the best way to live.
-
June 2022 by Emily Pearson
Dylan T (I'm pretty sure that was his name) was the most wonderful pharmacist I've ever been helped by. He was very personable, he helped me change my account information, he signed me up for text notifications, and he applied a rewards phone number for me. Basically, he took his time and didn't rush me out. He genuinely wanted to help me and give me a good experience. I really hope I have the name right, because this guy is the best.
-
January 2022 by Christina Matthews
Went in to get a balloon for my grandson who had surgery. Had to go find someone to help. Finally found three people at the customer service area showing each other their phones. I asked for help and was told someone would be there to help me. Walked back over only to have the rudest person tell me they did not have the staff to blow up a balloon and to go someplace else. I called to talk to a manager only to be met with a recording that they do not take calls. Went to the Eagle Albertsons and had two people offer to help right away. We shop every week at this store but will not darker their doorstep again.
-
January 2022 by Kate Barts
Pharmacy is BAD!!! Don't use this pharmacy! Omg they are so bad. Wait times for pick-ups are a minimum of 20 minutes, even during low traffic times (high traffic times 35+ wait time). Even calling in is a nightmare because they won't answer the phone. I had to call the general store manager to get them to pick up, and even the manager had to call them twice telling them to pick up. It's bad. The rest of the store is great, but I have no reason to go there if I can't get my prescriptions at the same time.
-
January 2022 by KaylaMarie S.
Evan was so mean to me and my friend for no reason, I don't know who spit in his drink this morning but he ruined our day.