Kenworth Sales Jerome is a highly praised business that has consistently impressed its customers with exceptional service and professionalism. According to the reviews, the shop is known for its excellent communication, under-promising and over-delivering approach, and the technical expertise of its technicians. Customers have commended the staff for their personable and helpful attitude, with one reviewer describing the "Saturday crew" as "fantastic" and a "pleasure to deal with." The business is also praised for its responsiveness, as it was able to accommodate customers with last-minute service requests and provide timely updates on the progress of repairs. Furthermore, the reviews highlight the shop's reasonable pricing, with one customer noting that the bill for their electrical diagnosis and repairs was "mighty reasonable, all things considered." Another customer was pleasantly surprised to find that the business charged a fair price for a part, unlike other Kenworth dealerships that had been asking for a significant markup. Overall, Kenworth Sales Jerome has earned a reputation for being a trustworthy and reliable service provider that treats its customers, particularly truck drivers, with respect and understanding. The business's commitment to excellence and customer satisfaction is evident in the overwhelmingly positive reviews it has received.
Amazing group of people here. From front desk to mechanics. Im an owner operator kind, courteous and te efficient.
June 2025
They seem right now. They still have my truck in the shop. We’ll see how they come up with the repairs then I’ll put a further post in photos.
June 2025
The Saterday crew at this Kenworth location were fantastic. Very personable and helpful, a pleasure to deal with. They took me in last minute to help me out with an air conditioning issue and for thier service I am grateful 🙏.
