“I was very impressed with the company. An error was made when servicing my son's vehicle. The company acknowledged it and rectified it immediately and professionally. Mistakes happen and it is nice to see a company that quickly rectifies it quickly. Good job, Expert Auto!”
8:30AM - 8PM
313 SE 13th St, Ontario“After my husband's accident, we searched all over the valley for our replacement vehicle. There are several dealerships I refuse to work with due to prior experiences. We found a potential car at Steve's Hometown Toyota. Once we arrived, Cesar introduced himself and worked through two different test drives and all of my questions. He was very respectful to our budget and what we wanted in a vehicle. Benny made the finance process incredibly easy, even beating our payment expectations. This was by far the easiest and most worthwhile experience I have had with a dealership. I'm glad we spent some of our Saturday working with Cesar and Benny. Thanks for making buying our Ascent so easy!”
“Great fast service nd amazing customer care! I’m not very knowledgeable in cars but they made the process super easy nd explained in a way I could understand. Definitely come to this place for your car needs??”
“Very nice and professional; they were able find an ECU I was struggling to get. They got the part to me very quickly and it works great. I will be doing more business with them in the future.”
7:30AM - 10PM
1166 SW 4th Ave, Ontario“I had an issue with our Suburban yesterday and went into the store. We ran diagnostics and found that the voltage regulator on the alternator was bad as well as the battery. Isaac was incredibly helpful and even offered to put the new alternator and battery in for me right there at the store. After a few minutes Isaac had me back on the road. Thank you!”
7:30AM - 9PM
1050 S 16th St, Payette“I came in for a check on my check engine light and Javi was really helpful. He showed me what parts I would need and how I could get them. I made one comment about my engine burning oil and he guided me to a great solution for it. I had a great experience and it was all thanks to Javi”
7:30AM - 10PM
430 SW 7th St, Ontario“The staff is very helpful. The store is clean. Always have what I need. And if they don't, they order it for me. I recommend this place for all your auto needs.”
“From the moment I walked in the door at Ontario Ford Auto Ranch, Beau greeted me with a smile and showed me respect. He was very helpful and made sure that I understood what was needed to be done to my truck. I didn't have to worry about him punching parts and trying to scare me to buy things I didn't need done . I only have Ford Auto Ranch service my truck. Because I'm a woman, they don't take advantage of that. I'm treated with respect and not talked down at. Beau made me fill very welcome
Thank you Beau”
“So I came in to get some windshield wipers changed. Alexa was amazing she couldn't get the back one changed but she did it she finally did it and she changed my front one. Thank you so much Alexa for taking the time and being patient with that stupid windshield wiper in the back. Thank you thank you Alexa you're amazing.”
9AM - 5PM
1909 SW 4th Ave, Ontario“These guys were a huge relief to find. They replaced some of my truck's wiring for my trailer lights real fast right as I was needing to pick up a Uhaul trailer for a move. They even did it free of charge but I would have been more than happy paying for the awesome service they provided!”
7:30AM - 6PM
11 N 3rd St, Nyssa“Great place, friendly helpful employees. They had everything I was looking for. I used to go to NAPA in Caldwell but I will now be making this one my go to parts store.They offer curbside pick-up and since I broke my hip and now have icy conditions it makes it nice to not have to leave my ride.”
“Estimator, Tina Delgado, helped me snap back in a part that had come off of my car. Went above and beyond, like folks from Subaru always do. Nowhere else I’d take my ride for service!”
“Ordered some seals for our race car. They were supposed to be in at 8:30am.. they weren't there at that time but when they did come on they called to let us know. Staff was very friendly...”
“Dwayne was very helpful.I needed to get anti freeze for my 2010 Nissan.Tonights temps will fall to 5° and tomorrow is expected to dip below freezing. It had been some time since I needed to buy antifreeze so the new marketing was unfamiliar to me. Dwayne was able to explain to me the difference in the colors and the importance of purchasing the one for my specific vehicle. Payette NAPA is the place for my automotive needs I will definitely be going back there next time I need something for my 2010 Nissan Versa.”
7:30AM - 6PM
105 N Plymouth Ave, New Plymouth“THESE GUYS!I needed a new belt for my car we had ..no tools, and little patience at this point..Those Boys didn't hesitate...they loaned us tools, and houmor...THANK YOU SO MUCH.BLESS YOU”
“This place has TOP tier service! I don't think I'll ever even look at another dealership after visiting this place! I took my parents truck in for an oil change and was greeted very kindly. They offered to rotate tires and also wash the exterior once they were finished. The oil change was complimentary, btw, because my parents purchased their truck there. But even if I had paid to do the oil, it was a super good price. While I waited I was offered water, full coffee bar, chips, and popcorn. Lots of outlets in lobby in case u have to charge phone while you wait. Free wifi and comfy environment. 12/10 would go back any day of the week!”
“I called them 5 mins from town, saw me as soon as I pulled in. I had ripped my bumper off backing out my driveway in idaho and was driving all the way to the coast. We couldn't do the full repair but made sure to secure the bumper for me, so I could travel safely. Not many people or businesses would stop what they were in the middle of to make sure you could keep in schedule with your travels. Highly recommended and will drive the 3 hours for him to fully repair my vehicle, after I get to enjoy my vacation. Thank you so much!!Service: Body & Trim”
8AM - 5:30PM
1802 SW 4th Ave, Ontario“I was traveling through Ontario, trying to get back to Spokane Washington for a flight later in the week and had a DEF warning message that came on that was about to limit my progress and shut me down. The shop was booked out a few days, so I was going to leave the truck and get a rental car so I could make it back in time for my flight. Once Seth heard I was going get a rental car, he told me to wait around a bit before I got the car. Both Seth and Jamey discussed my issue, thought it may be a simple issue and did a quick diagnostic. To my surprise, it was a quick fix like they thought and I was back on the road within the hour. I can't say enough to express my gratitude to Seth, Jamey and the shop crew for saving me not only the expense of a rental car from Ontario to Spokane, but also the time I would spend having to drive back the 8 hours to pick up the truck later.Ontario Auto Ranch's Service Department is "Top Tier"”
8:30 AM - 7:00 PM
1802 SW 4th Ave, Ontario“I want to commend Matt Newberry from Service at Ontario Auto Ranch. I took my car to a local business to have the battery replaced. After installation I was told on trying to take air filter housing off to get to battery, they found the screws over tightened and one was stripped and someone else had to have done it. I said never worked on as I have had my 2013 Ford Escape since brand new in 2013 and only oil filters, air filters and tires replaced has been done. They said not factory battery. I said wrong, I've always had the vehicle and it's original. I then went to Ontario Auto Ranch and Matt examined and had me videotape that only screw stripped was one the other business did, one other screw scratched from using wrong tool to try to remove; they did not reattach the cover over the intake to the air filter, nor did they plug the sensor to the air filter back in. Matt wrote me an estimate to repair with description of incomplete work. I took to the business and they are going to make it right. Thanks a million MATT for your invaluable service.”
8AM - 5:30PM
1802 SW 4th Ave, Ontario“I want to commend Matt Newberry from Service at Ontario Auto Ranch. I took my car to a local business to have the battery replaced. After installation I was told on trying to take air filter housing off to get to battery, they found the screws over tightened and one was stripped and someone else had to have done it. I said never worked on as I have had my 2013 Ford Escape since brand new in 2013 and only oil filters, air filters and tires replaced has been done. They said not factory battery. I said wrong, I've always had the vehicle and it's original. I then went to Ontario Auto Ranch and Matt examined and had me videotape that only screw stripped was one the other business did, one other screw scratched from using wrong tool to try to remove; they did not reattach the cover over the intake to the air filter, nor did they plug the sensor to the air filter back in. Matt wrote me an estimate to repair with description of incomplete work. I took to the business and they are going to make it right. Thanks a million MATT for your invaluable service.”
“This is one of the last shops in the valley that has not been bought out by a corporate entity. He has decades of experience fixing cars which means he's knows "the old ways" of doing things as well as the new. I wouldn't take my car anywhere else.”