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January 2023 by Ashlee A.
We have bought from them more then once and have not had a problem with purchase or delivery. Purchase was easy and Delivery team was thoughtful and did a good job.
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December 2022 by Natalie VanDenBerg
We shopped around for the same couch at several places. Complete Suite had the best price by A LOT and the delivery fee was less than the cost to deliver from our local supplier that’s only about a mile away from our house. They also had lead times that were MONTHS sooner than nearby competitors. I was skeptical if we’d receive our couch as soon as promised, but we actually received it even sooner. Greg was very easy to work with and not pushy what-so-ever. If the prices would have all been the same - we would have chose to purchase from Complete Suite solely because of Greg’s superb customer service. Thank you Greg!
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November 2022 by Chelsifer
Highly recommend this place for their great selection and low prices. Ask for Greg! He was able to order the exact sofa we fell in love with at another store for hundreds of dollars less. He was also very helpful when I wanted to make a change to the order after it was placed. It was a positive, low pressure shopping experience and we will be back to see Greg for our future furniture needs.
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October 2022 by Bob S
Worst service ever. Paid full price and waited 4 weeks for the order to come in. When it came in I was told I was buying "As is" no warranty, not only that the order was missing one piece and the bed was unable to be assembled due to a faulty repair job. I refused the order. Don't waste your time, skip this place.
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May 2022 by Donald S.
4 months ago we went in and spent almost 6 grand for couch, chair, coffee table, and complete king bedroom set. They told us at that time they had the chair and bedroom set in stock. We were also told the couch would be 3 weeks out and the coffee table was about 4 weeks out. Communication is absolutely non existent with the salesman and management. We had to talk to some higher up in Portland and it still didnt seem to matter. We finally got the coffee table yesterday-4 months later! We will never go in there again and also tell everyone to stay away for this disaster of a business. I have no idea how they have stayed afloat so long.
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May 2022 by DeAnna Fowles
If you’re going to buy furniture from this location I would highly recommend working with the sales associate Greg. We went in a week ago and purchased furniture from another salesman. After having some slight issues with the delivery we went in to discuss having those issues fixed. Although our original salesman was not helpful Greg really stepped up and made it an amazing experience.
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May 2022 by Matt Napora
My wife and I moved to Idaho from Maryland several years ago when you were on Government Way and we bought furniture for an entire two bedroom apartment and our couch was delivered torn our lamps were smashed in the truck and our dresser looked like it had been beaten with a bat, not to mention that the dining room set we picked was out of stock so all though we were in our new apartment,we had nearly no furniture for a couple weeks
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April 2022 by Mark Hacker
Great furniture. Good prices, but god forbid you try return to something. You have to jump through so many hoops. You can only talk to your salesperson (which is d***** The lady who answers the phone has very little respect for the customers and is quite rude, to be honest. I have spent an insane amount of money here to be treated poorly. Every question I ask seems to be such a burden/ inconvenience for her. After my last piece of furniture is delivered I will not be buying from here ever again.
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February 2022 by Hj O.
Went in to buy a mattress. Took forever for someone to even acknowledge us. Actually bought a mattress from them. They had to have it brought from Spokane. Waited a week and they forgot to put it on the truck. Wanted us to wait another week. We called numerous times to cancel the order and get a refund. Took multiple tries until we finally got a text back. They said they would refund. Waited 2 weeks and still no refund and every time we call, no call back. Whoever answers the phone won't refund and will only take a message for original salesman. Will have to physical go there and make them do it. We will never shop here again!!!
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January 2022 by Caitlin Everard
My husband and I went in and purchased a couch and were given a 2 week delivery time. We called them after two weeks had gone by and now we won't have our couch until mid to late January. We have family coming for the holidays and we will be left without a place for them to sit. Wish we would have knows from the start it was going to take that long.
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November 2021 by Tim Lockwood
Great service and prices, knowledgeable sales people. And American made products was the deal maker for us
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November 2021 by Michelle A. Behne
We’re pleased that we found a dresser the size, price, and quality we wanted. Thanks, Matt, for taking care of us.
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September 2021 by Lisa McElwain
Wonderful service at great prices and quality furniture. Very much looking forward to receiving it. Sales people are not pushy but know what they’re talking about. We have bought here previous and we will continue to buy hereGreat place to shop for quality furniture without a huge price tags would recommend it
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September 2021 by Arlea Anderson
I ordered a sofa April 22, told it would be delivered in 4 weeks, each time I call I'm told it's on its way...now August 11 and still no sofa.... Seems they need to offer some sort of compensation. Living without a sofa for 4 months is not convenient
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August 2021 by Leo B.
My wife and I came into this store. It was a very low pressure sale. Basically we looked around and found what we wanted. We let Matt know. He also helped us with some other pieces of furniture and we came out of there happy campers!
