9AM - 5PM
4400 Central Way, Chubbuck“My husband and I have been struggling a lot financially. I had to quit my job back in March of 2019 and was put on bedrest because I was 4 months pregnant and my body was trying to go into labor at that time.”
“Bailey in the Pocatello Branch, was AMAZING! So friendly and helpful with our transaction both times she helped me! Explained everything too and also made sure it was right! Did everything so fast and correct! Thank you Bailey!! You ROCK!!”
“I recently moved to Texas from Idaho and the banks and credit unions are so much better in Idaho as far as customer service and convenience in opening accounts and getting loans.”
“Great place to bank. It's really nice to go inside or through the drive through and everyone knows your name. Loan proccessing is painless, service always with a smile. Nice to have the personal connection and not just be a number.Highly reccomend!”
“We actually really like this credit union. When we moved here from out of state last year, we needed to get a cashiers check for escrow. We figured with our credit union being part of the big credit union network, it would be no problem to get this done. As time was getting close of escrow closing I began calling credit unions in the area to find out who we were going to go to when we needed to get the check. It soon became nerve wrackingly (yes I know...it's not a word...but it fits so there it will sits! ) anywhoozle...it was becoming nerve wrackingly obvious that it might not happen! The thought of my husband driving 12hrs back to our previous branch...was brutal! Finally, I called Connections...they said they could do it...to come in and we would be taken care of. We got there and things were not going all that well...but the 2 tellers were doing everything in their power to get it done. About an hour later we had our cashiers check, and a 24hr round trip road trip was staved off!! Because of their colossal efforts to get our needs met, we decided to stick with them as our local credit union! They have always been friendly, and they have free notary public services for members...which has come in handy a time or two already! I'm not sure what people expect from a banking institution...these people are a million times friendlier and more accommodating than where we came from!”
“When my finances got out of balance, Netalia Lewis took the time to help me understand my mistake, and how to fix it. She patiently listened to my issue, helped me get it resolved, patiently explained how I could have better control, and did it all with a smile!! Thanks so much Netalia!”
“Brandi, the branch manager is such a pleasure to work with. She is very responsive and super helpful. She helped me find the right loan for me and also had the best advice when it came to shopping for vehicles. This is my second loan with Lookout Credit Union and I will continue to work with them again! Thank you!”
“This is the best experience I've had purchasing a car! Customer service has been outstanding. I highly recommend this company. I purchased a car with Lookout credit Union 3 years ago and just made the last payment. I've had no problems along the way, everything has been very efficient and easy. So glad there are still companies like this.”
“Love the friendly and kind faces that great us when we come in to do our banking needs. The staff is starting to recognize us when we come in. Thanks for keeping the same staff at this location.”
8:30AM - 5:30PM
1150 N 8th Ave, Pocatello“This has been bank that I visited for the last almost two years for shared banking, but I feel in love with its community! Danni (I hope I spelt that right) and Jake have been so kind to me and my boyfriend. I finally opened an account with them and I’m so happy to do so! I highly recommend this place to anyone even if it’s for shared banking! Thank you guys for all that you do for us!!”
“Beixy Shepard is the Best Financial Services Officer!! She was so helpful and kind when setting up my bank account! I will go to her from now because of her kindness!”
9:30AM - 5:30PM
1880 Garrett Way, Pocatello8:30AM - 5:30PM
1873 Bench Rd, Pocatello“I freaking LOVE this credit union! If you need at Loan, ask for Rusty P in the loan department! Hands down have never been treated better, fast service, super knowledgeable, and very friendly! Takes the time to figure out which type of loan is best for you! Since I can't find "Lookout Credit Union" formerly ISU Credit Union on Yelp to leave a review, I'm making a side note on here. Do NOT bank with this unprofessional Credit Union! Run far away! I could share night mare stories with you! They seriously need to be looked into for fraudulent practices! Not even kidding! For what it's worth...Go with Connections! You won't be disappointed”
“We have had a fabulous experience with Idaho Central Credit Union and especially Ashley Schumacher as they put together a nice HELOC and an RV loan for us. I would recommend Ashley to anyone. She has been very helpful, very professional and very responsive.”
“Ashlie Bird was great to work with! I appreciate her promptness of getting my loan through for me. She kept in direct contact with me and kept me updated every step of the way. She is an excellent asset to this company. Thank you”