10AM - 9PM
94-790 Lumiaina St Space 404, Waipahu“I've suffered with plantars and metatarsal issues and the arch support and style of Eccos are great for my feet. This store has a wide variety of styles and sales going on. Myong at the Waikele store was super friendly and helpful about the care of my Ecco Cosmos. I've never owned nubucks and she went out of her way to demonstrate its care. I will be back for more because she made me feel comfortable and confident about my purchase.”
10AM - 7PM
94-790 Lumiaina St, Waipahu“Boy, did we have fun shopping here! I'm not as shoe crazy as my spouse, so I only got one pair unlike his four, I think it was?
EXPERIENCE:
This store is located in the Waikele Premium Outlets in a medium-sized spot in the mall's west end. Parking is horrendous. The shop was neat and organized, with shoe samples on display and the inventory stacked on shelves right behind the display. It's mainly a self-serve kind of operation but an abundant amount of staff buzz around offering assistance.
Vans has a nice selection of men's shoes in a variety of colors and patterns, but the only thing that irks me is their label that's glued onto the back of the soles that aren't even flat but protrude up on one side due to a bump in the design. I picked up a low top in ash gray with accents of black plaid and cement gray soles. And on top of that, everything in the store was BOGO half-off. Every single item! We saved bookoo bucks! And for the record, don't think their products are defective or irregular because it's an outlet store; there's nothing wrong with them.
The workers were all very friendly and helpful; so unlike what I'm accustomed to on Maui where you get no acknowledgment or assistance. The female cashier who assisted us was terrific too and very patient as she walked us over to where the shoe laces were and assisted us instead of just pointing them out.
OVERALL:
We found such great deals here and at other stores in Waikele, so they're definitely on our must-do list when visiting Oahu. My shoe size wasn't available in some styles which is the only reason this review isn't a 5-star.”
“I had a very satisfying experience at this Waikele store today. There were several offers for rewards I’ve been receiving in my gmail for several weeks already. But every time I visit to claim it, the reward I wanted to use in purchasing the Crocs would not apply. This morning I tried again to buy without a reward offer this time. This new associate, Ana who comes from New Zealand 2 months ago, helped me find the models and colors I wanted to buy for my wife and for myself. When the manager whose name is also Ana overheard my unfulfilled expectations about their rewards offer, she offered to assist the younger Ana. I finally got a reward for $5.00 and also got the exact color my wife wanted; which arrived the previous day! Their sales associate are very helpful and friendly. When the color of the Crocs I wanted to buy for my son was not available when I first visited last week, they called their Kapolei branch and reserved one for me. I’m a huge fan of Famous Footwear in their stores in Hawaii and California. Two of us in the family have to buy new pairs of shoes every 6 months because of planter fasciitis. Famous Footwear has the wide selection of different brands and models you don’t have to far anymore. It’s a one-stop shop!”
10AM - 7PM
94-792 Lumiaina St Suite 208, Waipahu“I've been in this store twice. I don't know too much about Clarks. I've seen their Cloudsteppers being sold on QVC, so I came down to check it out. The slippers were light and airy in person. I was in my usual size 8. They were running a special and I got two pairs for $80. The salesgirl was helpful. She went and got the sizes I needed.The second time I was in the store, no one was around to help me. The slippers weren't on sale and it wasn't a good deal. I didn't get anything on that day.”
10AM - 7PM
94-798 Lumiaina St Space #406, Waipahu“Went there for black Friday. Best customer service ever!!!! Friendly employees who went above and beyond providing the best service on one of the busiest days of the year! Very polite! We will definitely shop there more often!!! Service with lots of aloha!!”
“Our favorite place to shop for baby clothes! Has always been well stocked and had our sizes. Clothing fits true to size. Our daughter looks super cute in everything we get from her.”
“I am always impressed with this location! The sales girls are very kind, pleasant and helpful. When they see me browsing, they ask if I need help or if I'm looking for anything in particular. The sales are unbelievable! They frequently have 50% off their red priced/clearance items both online and in store. Check out their Instagram @jeanswarehousehawaii or their online site www.jeanswarehousehawaii.com to see when it happens. I also like how each Jean's Warehouse location merchandises their walls. The color schemes and outfits they put together is very creative! I asked my cashier if they have an outline of how to make it. She told me, they just put it together and it changes every week. I'll add two pictures on some of the wall layouts they did. Overall, such a great local company to buy affordable women's clothing of all sizes and ages plus, fun accessories! You can also buy online and have it shipped to your closest location to pick it up in store, so save on the shipping fee. Use code: MADOKA20 to save on regular priced merchandise in store only.”
“Ordered gym shoes from online and returned them to the store--no problems at all. Nicole was great--so helpful. She helped me select just the right shoe for me and my fitness classes at the gym! I got the D'Lux Fitness Shoes--cool color too!”
10AM - 7PM
94-790 Lumiaina St #309, Waipahu“It's definitely a preference thing. I am an Adidas fan so obviously I go to the outlet. They typically have sales and the selection of gear is more than adequate. More often than not I spend less here than I would at a retail store.”
“Store was really nice, and I’m impressed. The customer service was really nice, and the employees too. There were a lot of footwear to choose from. Again, I’m really impressed with the Service, Helpfulness of the Employees, and the Atmosphere was clean. Hoping to come to this store in the future, or soon. This deserves a solid 5-star rating.”
“Amazing store, the woman that helped me out today when buying some quality shoes went absolutely above and beyond to help make sure I was making the right purchase. Genuinely best customer service I have ever expierenced.10/10 recommend”